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Fitness Centers Ambience-Customer Behavioral Intentions Relationship: The Mediating Role of Customer Emotional States
16 references·0 citing·35 second hop
Fitness Centers Ambience-Customer Behavioral Intentions Relationship: The Mediating Role of Customer Emotional States (2020)Fitness Centers Ambience-Customer Behavio…Customers’ cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type (2008)Customers’ cognitive, emotion…The Effect of Environmental Perceptions on Behavioral Intentions Through Emotions: The Case of Upscale Restaurants (2007)The Effect of Environmental P…Principles and practice of structural equation modeling, 2nd ed. (2005)Principles and practice of st…Impact of ambient odors on mall shoppers' emotions, cognition, and spending (2003)Impact of ambient odors on ma…Congruency of scent and music as a driver of in-store evaluations and behavior (2001)Congruency of scent and music…Excitement at the mall: Determinants and effects on shopping response (1998)Excitement at the mall: Deter…Improving the Store Environment: Do Olfactory Cues Affect Evaluations and Behaviors? (1996)Improving the Store Environme…The Influence of Store Environment on Quality Inferences and Store Image (1994)The Influence of Store Enviro…The Importance of Servicescapes in Leisure Service Settings (1994)The Importance of Servicescap…Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …An experimental approach to making retail store environmental decisions. (1992)An experimental approach to m…Structural equation modeling in practice: A review and recommended two-step approach. (1988)Structural equation modeling …The Influence of Background Music on the Behavior of Restaurant Patrons (1986)The Influence of Background M…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Atmospherics as a Marketing Tool (1974)Atmospherics as a Marketing T…An approach to environmental psychology (1974)An approach to environmental …Breaking Free from Product Marketing (1977)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Effects of Price, Brand, and Store Information on Buyers' Product Evaluations (1991)A measure of service quality for retail stores: Scale development and validation (1996)The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda (2000)Store atmosphere and purchasing behavior (1994)Atmospheric Effects on Shopping Behavior (2000)The Roles of the Physical Environment, Price Perception, and Customer Satisfaction in Determining Customer Loyalty in the Restaurant Industry (2009)Store Atmospherics: A Multisensory Perspective (2014)A circumplex model of affect. (1980)Hedonic and utilitarian shopping value: Investigating differential effects on retail outcomes (2006)Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants (2008)Customer Experience Management in Retailing: Understanding the Buying Process (2009)Construct validity in psychological tests. (1955)Review of Psychometric theory (2nd ed.). (1979)Significance tests and goodness of fit in the analysis of covariance structures. (1980)The Commitment-Trust Theory of Relationship Marketing (1994)PLS-SEM: Indeed a Silver Bullet (2011)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)Evidence for a three-factor theory of emotions (1977)Seeking the Ideal Form: Product Design and Consumer Response (1995)Core affect and the psychological construction of emotion. (2003)A Brief Guide to Structural Equation Modeling (2006)Scale Development Research (2006)Preliminary Psychometric Properties of the Acceptance and Action Questionnaire–II: A Revised Measure of Psychological Inflexibility and Experiential Avoidance (2011)Consumer Reactions to Electronic Shopping on the World Wide Web (1996)Online Customer Experience in e-Retailing: An empirical model of Antecedents and Outcomes (2012)On the Evaluation of Structural Equation Models (1988)When to use and how to report the results of PLS-SEM (2018)Why we buy what we buy: A theory of consumption values (1991)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988Structural equation modeling in practice: A review and recommended two-step approach.41,858 cited
  • 1974An approach to environmental psychology7,295 cited
  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 2005Principles and practice of structural equation modeling, 2nd ed.6,095 cited
  • 1974Atmospherics as a Marketing Tool2,541 cited
  • 1994The Influence of Store Environment on Quality Inferences and Store Image1,538 cited
  • 2001Congruency of scent and music as a driver of in-store evaluations and behavior1,154 cited
  • 1998Excitement at the mall: Determinants and effects on shopping response1,039 cited
  • 1992An experimental approach to making retail store environmental decisions.1,001 cited
  • 1986The Influence of Background Music on the Behavior of Restaurant Patrons936 cited
  • 1996Improving the Store Environment: Do Olfactory Cues Affect Evaluations and Behaviors?883 cited
  • 2003Impact of ambient odors on mall shoppers' emotions, cognition, and spending729 cited
  • 2008Customers’ cognitive, emotional, and actionable response to the servicescape: A test of the moderating effect of the restaurant type652 cited

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  • 2007The Effect of Environmental Perceptions on Behavioral Intentions Through Emotions: The Case of Upscale Restaurants640 cited
  • 1994The Importance of Servicescapes in Leisure Service Settings628 cited
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