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A comparative study of social network classifiers for predicting churn in the telecommunication industry
16 references·3 citing·46 second hop
A comparative study of social network classifiers for predicting churn in the telecommunication industry (2016)A comparative study of social network cla…Improved churn prediction in telecommunication industry by analyzing a large network (2014)Improved churn prediction in …Analytics In A Big Data World: The Essential Guide To Data Science And Its Applications (2014)Analytics In A Big Data World…Social network analysis for customer churn prediction (2013)Social network analysis for c…A Novel Profit Maximizing Metric for Measuring Classification Performance of Customer Churn Prediction Models (2012)A Novel Profit Maximizing Met…Predicting customer churn through interpersonal influence (2011)Predicting customer churn thr…New insights into churn prediction in the telecommunication sector: A profit driven data mining approach (2011)New insights into churn predi…Building comprehensible customer churn prediction models with advanced rule induction techniques (2010)Building comprehensible custo…Applying Data Mining to Customer Churn Prediction in an Internet Service Provider (2010)Applying Data Mining to Custo…Social ties and their relevance to churn in mobile telecom networks (2008)Social ties and their relevan…Social ties and their relevance to churn in mobile telecom networks (2008)Social ties and their relevan…Modeling churn using customer lifetime value (2008)Modeling churn using customer…Customer churn prediction using improved balanced random forests (2008)Customer churn prediction usi…Applying data mining to telecom churn management (2005)Applying data mining to telec…Investigating the role of product features in preventing customer churn, by using survival analysis and choice modeling: The case of financial services (2004)Investigating the role of pro…Birds of a Feather: Homophily in Social Networks (2001)Birds of a Feather: Homophily…Building Data Mining Applications for CRM (1999)Building Data Mining Applicat…A comprehensive framework for customer retention in E-commerce using machine learning based on churn prediction, customer segmentation, and recommendation (2024)A comprehensive framework for…Social networks for enhanced player churn prediction in mobile free-to-play games (2022)Social networks for enhanced …An Empirical Study on Customer Churn Behaviours Prediction Using Arabic Twitter Mining Approach (2021)An Empirical Study on Custome…Inequality and Heterogeneity: A Primitive Theory of Social Structure (1977)Defection Detection: Measuring and Understanding the Predictive Accuracy of Customer Churn Models (2006)An empirical comparison of techniques for the class imbalance problem in churn prediction (2017)A big data analytics model for customer churn prediction in the retiree segment (2018)A Survey on Churn Analysis in Various Business Domains (2020)Benchmarking state-of-the-art classification algorithms for credit scoring (2003)Modeling Customer Lifetime Value (2006)Customer churn prediction in the telecommunication sector using a 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(2003)Predicting customer churn in mobile networks through analysis of social groups (2010)The value of big data for credit scoring: Enhancing financial inclusion using mobile phone data and social network analytics (2018)Turning telecommunications call details to churn prediction: a data mining approach (2002)Application of data mining techniques in customer relationship management: A literature review and classification (2008)
this work references cited by second hop

References

  • 2001Birds of a Feather: Homophily in Social Networks18,551 cited
  • 1999Building Data Mining Applications for CRM599 cited
  • 2005Applying data mining to telecom churn management514 cited
  • 2011New insights into churn prediction in the telecommunication sector: A profit driven data mining approach460 cited
  • 2008Customer churn prediction using improved balanced random forests412 cited
  • 2010Building comprehensible customer churn prediction models with advanced rule induction techniques366 cited
  • 2008Social ties and their relevance to churn in mobile telecom networks329 cited
  • 2008Modeling churn using customer lifetime value187 cited
  • 2012A Novel Profit Maximizing Metric for Measuring Classification Performance of Customer Churn Prediction Models177 cited
  • 2013Social network analysis for customer churn prediction164 cited
  • 2004Investigating the role of product features in preventing customer churn, by using survival analysis and choice modeling: The case of financial services159 cited
  • 2014Analytics In A Big Data World: The Essential Guide To Data Science And Its Applications154 cited
  • 2008Social ties and their relevance to churn in mobile telecom networks105 cited
  • 2014Improved churn prediction in telecommunication industry by analyzing a large network83 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 2011Predicting customer churn through interpersonal influence72 cited
  • 2010Applying Data Mining to Customer Churn Prediction in an Internet Service Provider68 cited
  • Cited by

    • 2021An Empirical Study on Customer Churn Behaviours Prediction Using Arabic Twitter Mining Approach22 cited
    • 2022Social networks for enhanced player churn prediction in mobile free-to-play games18 cited
    • 2024A comprehensive framework for customer retention in E-commerce using machine learning based on churn prediction, customer segmentation, and recommendation17 cited