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How artificial intelligence will affect the future of retailing
16 references·3 citing·45 second hopsampled
How artificial intelligence will affect the future of retailing (2021)How artificial intelligence will affect t…Understanding Retail Experiences and Customer Journey Management (2020)Understanding Retail Experien…The future of technology and marketing: a multidisciplinary perspective (2019)The future of technology and …The future of in-store technology (2019)The future of in-store techno…Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses (2019)Service Robots Rising: How Hu…How artificial intelligence will change the future of marketing (2019)How artificial intelligence w…Frontiers: Machines vs. Humans: The Impact of Artificial Intelligence Chatbot Disclosure on Customer Purchases (2019)Frontiers: Machines vs. Human…Waiting for a sales renaissance in the fourth industrial revolution: Machine learning and artificial intelligence in sales research and practice (2018)Waiting for a sales renaissan…How Artificial Intelligence (AI) is Reshaping Retailing (2018)How Artificial Intelligence (…Artificial Intelligence in Service (2018)Artificial Intelligence in Se…The Future of Retailing (2017)The Future of RetailingFuture Progress in Artificial Intelligence: A Survey of Expert Opinion (2016)Future Progress in Artificial…Data Privacy: Effects on Customer and Firm Performance (2016)Data Privacy: Effects on Cust…Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness (2014)Unraveling the Personalizatio…Evaluating Anthropomorphic Product Recommendation Agents: A Social Relationship Perspective to Designing Information Systems (2009)Evaluating Anthropomorphic Pr…Customer Experience Management in Retailing: Understanding the Buying Process (2009)Customer Experience Managemen…Customer Experience Management in Retailing: An Organizing Framework (2009)Customer Experience Managemen…The Next-Generation Shopper: A Study of Generation-Z Perceptions of AI in Online Shopping (2024)The Next-Generation Shopper: …Do you create your content yourself? Using generative artificial intelligence for social media content creation diminishes perceived brand authenticity (2024)Do you create your content yo…Artificial intelligence and consumer behavior: From predictive to generative AI (2024)Artificial intelligence and c…The Psychology of Interpersonal Relations. 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References

  • 2018Artificial Intelligence in Service3,978 cited
  • 2019How artificial intelligence will change the future of marketing3,472 cited
  • 2017The Future of Retailing1,317 cited
  • 2019Service Robots Rising: How Humanoid Robots Influence Service Experiences and Elicit Compensatory Consumer Responses1,227 cited
  • 2019Frontiers: Machines vs. Humans: The Impact of Artificial Intelligence Chatbot Disclosure on Customer Purchases1,147 cited
  • 2009Customer Experience Management in Retailing: An Organizing Framework1,023 cited
  • 2014Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness1,007 cited
  • 2009Customer Experience Management in Retailing: Understanding the Buying Process965 cited
  • 2016Data Privacy: Effects on Customer and Firm Performance921 cited
  • 2018Waiting for a sales renaissance in the fourth industrial revolution: Machine learning and artificial intelligence in sales research and practice898 cited
  • 2009Evaluating Anthropomorphic Product Recommendation Agents: A Social Relationship Perspective to Designing Information Systems739 cited
  • 2019The future of technology and marketing: a multidisciplinary perspective710 cited
  • 2016Future Progress in Artificial Intelligence: A Survey of Expert Opinion674 cited
  • 2019The future of in-store technology

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530 cited
  • 2018How Artificial Intelligence (AI) is Reshaping Retailing485 cited
  • 2020Understanding Retail Experiences and Customer Journey Management408 cited
  • Cited by

    • 2024Do you create your content yourself? Using generative artificial intelligence for social media content creation diminishes perceived brand authenticity399 cited
    • 2024Artificial intelligence and consumer behavior: From predictive to generative AI316 cited
    • 2024The Next-Generation Shopper: A Study of Generation-Z Perceptions of AI in Online Shopping105 cited