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The role of meaning in service innovation: a conceptual exploration
16 references·2 citing·40 second hop
The role of meaning in service innovation: a conceptual exploration (2021)The role of meaning in service innovation…A Framework for Conceptual Contributions in Marketing (2019)A Framework for Conceptual Co…Service Research Priorities in a Rapidly Changing Context (2015)Service Research Priorities i…Service Innovation: A Service-Dominant Logic Perspective1 (2015)Service Innovation: A Service…Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…Innovation through institutionalization: A service ecosystems perspective (2014)Innovation through institutio…The Complexity of Context: A Service Ecosystems Approach for International Marketing (2013)The Complexity of Context: A …Critical service logic: making sense of value creation and co-creation (2012)Critical service logic: makin…Characterizing Value as an Experience (2012)Characterizing Value as an Ex…Contextualization and value-in-context: How context frames exchange (2011)Contextualization and value-i…Co-creation and co-destruction: A practice-theory based study of interactive value formation (2011)Co-creation and co-destructio…A Framework for Conceptual Contributions in Marketing (2011)A Framework for Conceptual Co…Expanding understanding of service exchange and value co-creation: a social construction approach (2010)Expanding understanding of se…Co-creation and the new landscapes of design (2008)Co-creation and the new lands…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Managing the co-creation of value (2007)Managing the co-creation of v…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Introducing smart services: requirements and interconnections in multi-actor cooperation (2023)Introducing smart services: r…Service for specialized and digitalized: Consumer switching perceptions of E‐commerce in specialty retail (2022)Service for specialized and d…The Social Construction of Reality: A Treatise in the Sociology of Knowledge. (1967)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)The Strength of Weak Ties (1973)The Constitution of Society. Outline of the Theory of Structuration (1984)The Role of Customer Engagement Behavior in Value Co-Creation (2014)Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment? (2016)Service-dominant logic 2025 (2016)The reflective practitioner: How professionals think in action (1984)The Reflective Practitioner: How Professionals Think in Action (1985)Customer Engagement (2011)Service-dominant logic: reactions, reflections and refinements (2006)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)“Service Encounter 2.0”: An investigation into the roles of technology, employees and customers (2017)Customer experience: fundamental premises and implications for research (2020)Setting the future of digital and social media marketing research: Perspectives and research propositions (2020)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Exploration and Exploitation in Organizational Learning (1991)Sensemaking in Organizations (1996)The Theory of Economic Development (2003)Digital Innovation Management: Reinventing Innovation Management Research in a Digital World (2017)The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes (2019)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Possessions and the Extended Self (1988)Literature review as a research methodology: An overview and guidelines (2019)Scientific procedures and rationales for systematic literature reviews (SPAR‐4‐SLR) (2021)Social media influencer marketing: A systematic review, integrative framework and future research agenda (2021)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Economic Action and Social Structure: The Problem of Embeddedness (1985)Institutions, Institutional Change and Economic Performance (1990)S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM (2016)Designing conceptual articles: four approaches (2020)Experience-based Co-design and Healthcare Improvement: Realizing Participatory Design in the Public Sector (2015)What is co-creation? An interactional creation framework and its implications for value creation (2017)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2008Co-creation and the new landscapes of design5,552 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2012Critical service logic: making sense of value creation and co-creation2,577 cited
  • 2015Service Innovation: A Service-Dominant Logic Perspective11,945 cited
  • 2011A Framework for Conceptual Contributions in Marketing1,538 cited
  • 2015Service Research Priorities in a Rapidly Changing Context1,469 cited
  • 2010Expanding understanding of service exchange and value co-creation: a social construction approach1,426 cited
  • 2011Contextualization and value-in-context: How context frames exchange1,162 cited
  • 2011Co-creation and co-destruction: A practice-theory based study of interactive value formation899 cited
  • 2014Innovation through institutionalization: A service ecosystems perspective773 cited
  • 2012Characterizing Value as an Experience606 cited
  • 2019A Framework for Conceptual Contributions in Marketing581 cited

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  • 2013The Complexity of Context: A Service Ecosystems Approach for International Marketing519 cited
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    • 2023Introducing smart services: requirements and interconnections in multi-actor cooperation13 cited
    • 2022Service for specialized and digitalized: Consumer switching perceptions of E‐commerce in specialty retail9 cited