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Integrated Churn Prediction and Customer Segmentation Framework for Telco Business

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References

2001Customer retention, loyalty, and satisfaction in the German mobile cellular telecommunications market732 cited
2005Applying data mining to telecom churn management514 cited
2011New insights into churn prediction in the telecommunication sector: A profit driven data mining approach460 cited
2019A Churn Prediction Model Using Random Forest: Analysis of Machine Learning Techniques for Churn Prediction and Factor Identification in Telecom Sector394 cited
2011Customer churn prediction in telecommunications344 cited
2009Customer churn prediction by hybrid neural networks321 cited
2018Customer churn prediction in telecommunication industry using data certainty251 cited
2016Customer churn prediction in the telecommunication sector using a rough set approach222 cited

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