References

• 2018A new hybrid classification algorithm for customer churn prediction based on logistic regression and decision trees529 cited
• 2002Turning telecommunications call details to churn prediction: a data mining approach460 cited
• 2004Determinants of subscriber churn and customer loyalty in the Korean mobile telephony market417 cited
• 2019A Churn Prediction Model Using Random Forest: Analysis of Machine Learning Techniques for Churn Prediction and Factor Identification in Telecom Sector394 cited
• 2010Building comprehensible customer churn prediction models with advanced rule induction techniques366 cited
• 2005Computer assisted customer churn management: State-of-the-art and future trends340 cited
• 2009Customer churn prediction by hybrid neural networks321 cited
• 2016Customer churn prediction in the telecommunication sector using a rough set approach222 cited
• 2012A Customer Churn Prediction Model in Telecom Industry Using Boosting185 cited
• 2013A Neural Network based Approach for Predicting Customer Churn in Cellular Network Services149 cited
• 2008Predicting credit card customer churn in banks using data mining145 cited
• 2013Telecommunication subscribers' churn prediction model using machine learning140 cited
• 2015The Perils of Proactive Churn Prevention Using Plan Recommendations: Evidence from a Field Experiment119 cited
• 2017