Consequences of Workplace Ostracism: A Meta-Analytic Review

Miaomiao Li · Xiaofeng Xu · Ho Kwong Kwan

80 citations0/0 files storedFrontiers in Psychology

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Job Satisfaction and Organizational Behavior Workplace Violence and Bullying Death Anxiety and Social Exclusion

Abstract

Workplace ostracism, which is regarded as “social death,” is rampant in organizations and has attracted significant research attention. We extend the understanding of workplace ostracism by conducting a meta-analysis of studies of the relationships between workplace ostracism and its consequences. We also explore the moderating effects of national culture (i.e., collectivism vs. individualism) and the mediating effects of organization-based self-esteem (OBSE). The results of a meta-analysis of 95 independent samples ( N = 26,767) reveal that exposure to workplace ostracism is significantly related to individuals’ attitudes, well-beings, and behaviors. Moreover, the effects of workplace ostracism on belongingness, job satisfaction, emotional exhaustion, organizational citizenship behavior (OCB) toward individuals (OCBI), organizational deviance, and interpersonal deviance are stronger in individualist contexts than in collectivist contexts. However, the relationships between workplace ostracism and organizational identification and OCB are stronger in collectivist contexts than in individualist contexts. Our meta-analytical structural equation modeling also provides evidence of the mediating effects of OBSE on the relationships between workplace ostracism and organizational commitment, job satisfaction, and job performance. The implications and limitations of our study and future research directions are also discussed.

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References

1995The need to belong: Desire for interpersonal attachments as a fundamental human motivation.2002Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations 1999Subjective well-being: Three decades of progress.1990A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment.2001The job satisfaction-job performance relationship: A qualitative and quantitative review.2000Development of a measure of workplace deviance.2004Methods of Meta-Analysis 1998Converging measurement of horizontal and vertical individualism and collectivism.

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2023‘I disdain the company of flatterers!’: How and when observed ingratiation predicts employees’ ostracism toward their ingratiating colleagues 2021Workplace Ostracism and Counterproductive Work Behaviors: The Chain Mediating Role of Anger and Turnover Intention 2023Mediating roles of employee cynicism and workplace ostracism on the relationship between perceived organizational politics and counterproductive work behavior 2023Is Cyberloafing an Outcome of Supervisor Phubbing: Examining the Roles of Workplace Ostracism and Psychological Detachment

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