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How Do Disadvantaged Groups Seek Information About Public Services? A Randomized Controlled Trial of Communication Technologies
16 references·1 citing·48 second hop
How Do Disadvantaged Groups Seek Information About Public Services? A Randomized Controlled Trial of Communication Technologies (2021)How Do Disadvantaged Groups Seek Informat…Who Is Screened Out? Application Costs and the Targeting of Disability Programs (2019)Who Is Screened Out? Applicat…Human Capital and Administrative Burden: The Role of Cognitive Resources in Citizen‐State Interactions (2019)Human Capital and Administrat…Psychological Frictions and the Incomplete Take-Up of Social Benefits: Evidence from an IRS Field Experiment (2015)Psychological Frictions and t…Digital inequalities and why they matter (2015)Digital inequalities and why …Designing and Implementing Cross‐Sector Collaborations: Needed and Challenging (2015)Designing and Implementing Cr…Administrative Burden: Learning, Psychological, and Compliance Costs in Citizen-State Interactions (2014)Administrative Burden: Learni…The Effects of E‐Government on Trust and Confidence in Government (2006)The Effects of E‐Government o…Overcoming barriers to health service access: influencing the demand side (2004)Overcoming barriers to health…User Acceptance of Information Technology: Toward A Unified View1 (2003)User Acceptance of Informatio…Diffusion of innovations (2003)Diffusion of innovationsFrom Street‐Level to System‐Level Bureaucracies: How Information and Communication Technology is Transforming Administrative Discretion and Constitutional Control (2002)From Street‐Level to System‐L…Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model (2000)Determinants of Perceived Eas…Lessons of Welfare: Policy Design, Political Learning, and Political Action (1999)Lessons of Welfare: Policy De…Computer Self-Efficacy: Development of a Measure and Initial Test (1995)Computer Self-Efficacy: Devel…A Comparison of the Theory of Planned Behavior and the Theory of Reasoned Action (1992)A Comparison of the Theory of…Administrative burden policymaking by other meansAdministrative burden policym…Exploring gender differences in awareness of new active transportation projects: Réseau Express Vélo (REV) case study (2024)Exploring gender differences …Governing the Commons (1990)Governing the Commons: The Evolution of Institutions for Collective Action (1992)Managing Legitimacy: Strategic and Institutional Approaches (1995)Collective Leadership and Context in Public Administration: Bridging Public Leadership Research and Leadership Studies (2016)Public value creation through collaborative innovation (2016)Towards a multi-actor theory of public value co-creation (2016)The Triple Aim: Care, Health, And Cost (2008)Who interacts on the Web?: The intersection of users’ personality and social media use (2009)Digital Na(t)ives? 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References

  • 2003User Acceptance of Information Technology: Toward A Unified View144,945 cited
  • 2003Diffusion of innovations6,722 cited
  • 2000Determinants of Perceived Ease of Use: Integrating Control, Intrinsic Motivation, and Emotion into the Technology Acceptance Model6,658 cited
  • 1995Computer Self-Efficacy: Development of a Measure and Initial Test6,414 cited
  • 1992A Comparison of the Theory of Planned Behavior and the Theory of Reasoned Action2,196 cited
  • 2015Designing and Implementing Cross‐Sector Collaborations: Needed and Challenging1,229 cited
  • 2015Digital inequalities and why they matter1,212 cited
  • 2006The Effects of E‐Government on Trust and Confidence in Government1,092 cited
  • 2014Administrative Burden: Learning, Psychological, and Compliance Costs in Citizen-State Interactions1,020 cited
  • 2002From Street‐Level to System‐Level Bureaucracies: How Information and Communication Technology is Transforming Administrative Discretion and Constitutional Control962 cited
  • 2004Overcoming barriers to health service access: influencing the demand side900 cited
  • 1999Lessons of Welfare: Policy Design, Political Learning, and Political Action815 cited
  • 2015Psychological Frictions and the Incomplete Take-Up of Social Benefits: Evidence from an IRS Field Experiment639 cited
  • 2019Who Is Screened Out? Application Costs and the Targeting of Disability Programs

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533 cited
  • n.d.Administrative burden policymaking by other means455 cited
  • 2019Human Capital and Administrative Burden: The Role of Cognitive Resources in Citizen‐State Interactions452 cited
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    • 2024Exploring gender differences in awareness of new active transportation projects: Réseau Express Vélo (REV) case study3 cited