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Effective social media communication for startups in China: Antecedents and outcomes of organization–public dialogic communication
16 references·5 citing·51 second hop
Effective social media communication for startups in China: Antecedents and outcomes of organization–public dialogic communication (2021)Effective social media communication for …Social presence, trust, and social commerce purchase intention: An empirical research (2015)Social presence, trust, and s…Dialogic Engagement: Clarifying Foundational Concepts (2014)Dialogic Engagement: Clarifyi…Usage, barriers and measurement of social media marketing: An exploratory investigation of small and medium B2B brands (2011)Usage, barriers and measureme…Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies (2010)Using ICTs to create a cultur…Users of the world, unite! The challenges and opportunities of Social Media (2009)Users of the world, unite! Th…Electronic word of mouth (eWOM) (2009)Electronic word of mouth (eWO…Dialogic strategies and outcomes: An analysis of environmental advocacy groups’ Facebook profiles (2009)Dialogic strategies and outco…Neglected Outcomes of Customer Satisfaction (2006)Neglected Outcomes of Custome…Spreading the Word: Investigating Antecedents of Consumers' Positive Word-of-Mouth Intentions and Behaviors in a Retailing Context (2005)Spreading the Word: Investiga…Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)Electronic word-of-mouth via …Understanding online purchase intentions: contributions from technology and trust perspectives (2003)Understanding online purchase…Toward a dialogic theory of public relations (2002)Toward a dialogic theory of p…Critical Inquiry in a Text-Based Environment: Computer Conferencing in Higher Education (1999)Critical Inquiry in a Text-Ba…Building dialogic relationships through the world wide web (1998)Building dialogic relationshi…Social presence as a predictor of satisfaction within a computer‐mediated conferencing environment (1997)Social presence as a predicto…Trust in Organizations: Frontiers of Theory and Research (1996)Trust in Organizations: Front…The Power of AI-Enabled Chatbots as an Organizational Social Listening Tool (2023)The Power of AI-Enabled Chatb…Shaping corporate character via chatbot social conversation: Impact on organization-public relational outcomes (2023)Shaping corporate character v…Protecting organizational reputation during a para-crisis: The effectiveness of conversational human voice on social media and the roles of construal level, social presence, and organizational listening (2023)Protecting organizational rep…Bibliometrically mapping the research field of entrepreneurial communication: where we stand and where we need to go (2023)Bibliometrically mapping the …Extending norm activation theory to understand publics' support for environmentally responsible organizations (2022)Extending norm activation the…I and Thou (1923)Moral Consciousness and Communicative Action. 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(1956)Efficient Capital Markets: A Review of Theory and Empirical Work (1970)EFFICIENT CAPITAL MARKETS: A REVIEW OF THEORY AND EMPIRICAL WORK* (1970)Social media? Get serious! 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The role of CSR skepticism (2013)The psychology of interpersonal relations. (1958)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)Electronic word-of-mouth in hospitality and tourism management (2007)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Organizational Social Capital and Employment Practices (1999)A Relational View of Information Seeking and Learning in Social Networks (2003)The Strength of Weak Ties You Can Trust: The Mediating Role of Trust in Effective Knowledge Transfer (2004)
this work references cited by second hop

References

  • 2009Users of the world, unite! The challenges and opportunities of Social Media17,866 cited
  • 1999Critical Inquiry in a Text-Based Environment: Computer Conferencing in Higher Education6,610 cited
  • 2004Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet?5,913 cited
  • 1996Trust in Organizations: Frontiers of Theory and Research2,782 cited
  • 2010Using ICTs to create a culture of transparency: E-government and social media as openness and anti-corruption tools for societies2,303 cited
  • 1997Social presence as a predictor of satisfaction within a computer‐mediated conferencing environment2,002 cited
  • 2002Toward a dialogic theory of public relations1,247 cited
  • 1998Building dialogic relationships through the world wide web1,235 cited
  • 2003Understanding online purchase intentions: contributions from technology and trust perspectives1,230 cited
  • 2005Spreading the Word: Investigating Antecedents of Consumers' Positive Word-of-Mouth Intentions and Behaviors in a Retailing Context1,136 cited
  • 2015Social presence, trust, and social commerce purchase intention: An empirical research1,063 cited
  • 2011Usage, barriers and measurement of social media marketing: An exploratory investigation of small and medium B2B brands1,004 cited
  • 2014Dialogic Engagement: Clarifying Foundational Concepts711 cited

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2009
Electronic word of mouth (eWOM)
662 cited
  • 2009Dialogic strategies and outcomes: An analysis of environmental advocacy groups’ Facebook profiles603 cited
  • 2006Neglected Outcomes of Customer Satisfaction483 cited
  • Cited by

    • 2023Shaping corporate character via chatbot social conversation: Impact on organization-public relational outcomes36 cited
    • 2022Extending norm activation theory to understand publics' support for environmentally responsible organizations31 cited
    • 2023Bibliometrically mapping the research field of entrepreneurial communication: where we stand and where we need to go21 cited
    • 2023The Power of AI-Enabled Chatbots as an Organizational Social Listening Tool19 cited
    • 2023Protecting organizational reputation during a para-crisis: The effectiveness of conversational human voice on social media and the roles of construal level, social presence, and organizational listening18 cited