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Is This Review Believable? A Study of Factors Affecting the Credibility of Online Consumer Reviews from an ELM Perspective
16 references·16 citing·44 second hopsampled
Is This Review Believable? A Study of Factors Affecting the Credibility of Online Consumer Reviews from an ELM Perspective (2012)Is This Review Believable? A Study of Fac…A Theory of Cognitive Dissonance (2017)A Theory of Cognitive Dissona…Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics (2010)Impact of Online Consumer Rev…Estimating the Helpfulness and Economic Impact of Product Reviews: Mining Text and Reviewer Characteristics (2010)Estimating the Helpfulness an…Online Consumer Review: Word-of-Mouth as a New Element of Marketing Communication Mix (2008)Online Consumer Review: Word-…Exploring the value of online product reviews in forecasting sales: The case of motion pictures (2007)Exploring the value of online…Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management1 (2007)Assimilation of Enterprise Sy…Word of Mouth for Movies: Its Dynamics and Impact on Box Office Revenue (2006)Word of Mouth for Movies: Its…The Effect of Word of Mouth on Sales: Online Book Reviews (2006)The Effect of Word of Mouth o…The Persuasiveness of Source Credibility: A Critical Review of Five Decades' Evidence (2004)The Persuasiveness of Source …Informational Influence in Organizations: An Integrated Approach to Knowledge Adoption (2003)Informational Influence in Or…The partial least squares approach for structural equation modeling. (1998)The partial least squares app…Heuristic processing can bias systematic processing: Effects of source credibility, argument ambiguity, and task importance on attitude judgment. (1994)Heuristic processing can bias…Self-Reports in Organizational Research: Problems and Prospects (1986)Self-Reports in Organizationa…Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Heuristic versus systematic information processing and the use of source versus message cues in persuasion. (1980)Heuristic versus systematic i…A Theory of Cognitive Dissonance (1957)A Theory of Cognitive Dissona…Social media interactions, purchase intention, and behavioural engagement: The mediating role of source and content factors (2021)Social media interactions, pu…How the live streaming commerce viewers process the persuasive message: An ELM perspective and the moderating effect of mindfulness (2021)How the live streaming commer…Pictorial content, sequence of conflicting online reviews and consumer decision-making: The stimulus-organism-response model revisited (2020)Pictorial content, sequence o…Electronic word-of-mouth and consumer purchase intentions in social e-commerce (2020)Electronic word-of-mouth and …Effect of Social Media Influencer Marketing on Consumers’ Purchase Intention and the Mediating Role of Credibility (2020)Effect of Social Media Influe…What makes hotel online reviews credible? (2019)What makes hotel online revie…Enhancing the Helpfulness of Online Consumer Reviews: The Role of Latent (Content) Factors (2019)Enhancing the Helpfulness of …Trust transfer in social media brand communities: The role of consumer engagement (2018)Trust transfer in social medi…The role of emotions and conflicting online reviews on consumers' purchase intentions (2018)The role of emotions and conf…Examining the relationship between specific negative emotions and the perceived helpfulness of online reviews (2018)Examining the relationship be…What makes information in online consumer reviews diagnostic over time? The role of review relevancy, factuality, currency, source credibility and ranking score (2017)What makes information in onl…Will video be the next generation of e-commerce product reviews? Presentation format and the role of product type (2015)Will video be the next genera…What Makes a Review Voted? An Empirical Investigation of Review Voting in Online Review Systems (2015)What Makes a Review Voted? An…The role of privacy assurance mechanisms in building trust and the moderating role of privacy concern (2015)The role of privacy assurance…A study of factors that contribute to online review helpfulness (2015)A study of factors that contr…Impact of informational factors on online recommendation credibility: The moderating role of source credibility (2013)Impact of informational facto…The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)Absorptive Capacity: A New Perspective on Learning and Innovation (1990)Common method biases in behavioral research: A critical review of the literature and recommended remedies. 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(2001)Sources of Method Bias in Social Science Research and Recommendations on How to Control It (2011)The Influence of Source Credibility on Communication Effectiveness (1951)Examining the Relationship Between Reviews and Sales: The Role of Reviewer Identity Disclosure in Electronic Markets (2008)Public Health and Online Misinformation: Challenges and Recommendations (2019)The Psychology of Fake News (2021)Advances in Consumer Research (2025)The Strength of Weak Ties (1973)Feeling and thinking: Preferences need no inferences. (1980)A Simple Model of Herd Behavior (1992)The Impact of New Media on Customer Relationships (2010)The impact of electronic word-of-mouth communication: A literature analysis and integrative model (2012)Social Media Brand Community and Consumer Behavior: Quantifying the Relative Impact of User- and Marketer-Generated Content (2013)Medical Innovation: A Diffusion Study. (1967)Word-of-Mouth Communication and Social Learning (1995)Trust among strangers in internet transactions: Empirical analysis of eBay' s reputation system (2004)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Consumer engagement in a virtual brand community: An exploratory analysis (2011)What Makes Online Content Viral? (2011)Significance tests and goodness of fit in the analysis of covariance structures. (1980)On the Evaluation of Structural Equation Models (1988)User Acceptance of Information Technology: Toward A Unified View1 (2003)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)The case for motivated reasoning. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1957A Theory of Cognitive Dissonance24,224 cited
  • 2017A Theory of Cognitive Dissonance18,122 cited
  • 1986Self-Reports in Organizational Research: Problems and Prospects17,092 cited
  • 1998The partial least squares approach for structural equation modeling.12,728 cited
  • 2006The Effect of Word of Mouth on Sales: Online Book Reviews5,993 cited
  • 1980Heuristic versus systematic information processing and the use of source versus message cues in persuasion.5,511 cited
  • 2007Assimilation of Enterprise Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management13,918 cited
  • 2010Impact of Online Consumer Reviews on Sales: The Moderating Role of Product and Consumer Characteristics2,366 cited
  • 2004The Persuasiveness of Source Credibility: A Critical Review of Five Decades' Evidence2,203 cited
  • 2008Online Consumer Review: Word-of-Mouth as a New Element of Marketing Communication Mix1,813 cited
  • 2003Informational Influence in Organizations: An Integrated Approach to Knowledge Adoption1,600 cited
  • 1994Heuristic processing can bias systematic processing: Effects of source credibility, argument ambiguity, and task importance on attitude judgment.1,565 cited
  • 2007Exploring the value of online product reviews in forecasting sales: The case of motion pictures

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1,519 cited
  • 2010Estimating the Helpfulness and Economic Impact of Product Reviews: Mining Text and Reviewer Characteristics1,404 cited
  • 2006Word of Mouth for Movies: Its Dynamics and Impact on Box Office Revenue1,329 cited
  • Cited by

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    • 2020Pictorial content, sequence of conflicting online reviews and consumer decision-making: The stimulus-organism-response model revisited349 cited
    • 2020Effect of Social Media Influencer Marketing on Consumers’ Purchase Intention and the Mediating Role of Credibility334 cited
    • 2021How the live streaming commerce viewers process the persuasive message: An ELM perspective and the moderating effect of mindfulness283 cited
    • 2020Electronic word-of-mouth and consumer purchase intentions in social e-commerce274 cited
    • 2018Trust transfer in social media brand communities: The role of consumer engagement248 cited
    • 2017What makes information in online consumer reviews diagnostic over time? The role of review relevancy, factuality, currency, source credibility and ranking score235 cited
    • 2015What Makes a Review Voted? An Empirical Investigation of Review Voting in Online Review Systems229 cited
    • 2013Impact of informational factors on online recommendation credibility: The moderating role of source credibility212 cited
    • 2015Will video be the next generation of e-commerce product reviews? Presentation format and the role of product type199 cited
    • 2015The role of privacy assurance mechanisms in building trust and the moderating role of privacy concern195 cited
    • 2019Enhancing the Helpfulness of Online Consumer Reviews: The Role of Latent (Content) Factors189 cited
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    • 2019What makes hotel online reviews credible?180 cited