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“Miscommunication” and Problematic Talk
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  • 1992Genres of Organizational Communication: A Structurational Approach to Studying Communication and Media1,210 cited
  • 2004Bias and equivalence in cross-cultural assessment: an overview1,096 cited
  • 2003English as a lingua franca: A threat to multilingualism?745 cited
  • 2004When and How Trustworthiness Matters: Knowledge Transfer and the Moderating Effect of Causal Ambiguity673 cited
  • 2012From Teams to Knots: Activity-Theoretical Studies of Collaboration and Learning at Work524 cited
  • 2005Climate of scepticism: US newspaper coverage of the science of climate change511 cited
  • 2000Mass communication and public understanding of environmental problems: the case of global warming440 cited
  • 19932002—a research odyssey: Toward the development of a communication theory of identity410 cited
  • 2008The language barrier and its implications for HQ‐subsidiary relationships398 cited
  • 2013The impact of language barriers on trust formation in multinational teams392 cited
  • 2018Interaction and instructed second language acquisition376 cited
  • 2004Individual differences in Internet usage motives314 cited
  • 2001Learner‐Generated Attention to Form310 cited
  • 2019Interactional Competence

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293 cited
  • 1996Toward a Theory of Communicative Interactions in Culturally Diverse Workgroups291 cited
  • 1992“How are you?”: Negotiating phatic communion289 cited