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The impact of cleanliness on customer perceptions of security in hostels: A WOM-based approach
14 references·5 citing·59 second hopsampled
The impact of cleanliness on customer perceptions of security in hostels: A WOM-based approach (2015)The impact of cleanliness on customer per…New consumer behavior: A review of research on eWOM and hotels (2013)New consumer behavior: A revi…Harnessing the Influence of Social Proof in Online Shopping: The Effect of Electronic Word of Mouth on Sales of Digital Microproducts (2011)Harnessing the Influence of S…Red Palm: exploring service quality and servicescape of the best backpacker hostel in Asia (2010)Red Palm: exploring service q…Enhancing the assessment of tangible service quality through the creation of a cleanliness measurement scale (2010)Enhancing the assessment of t…The impact of online user reviews on hotel room sales (2008)The impact of online user rev…Travel motivations of Japanese senior travellers to Thailand (2007)Travel motivations of Japanes…Perceptions of Chinese Hotels (2007)Perceptions of Chinese HotelsA fuzzy multi-criteria decision model for international tourist hotels location selection (2007)A fuzzy multi-criteria decisi…Dimensions of guest house service (2006)Dimensions of guest house ser…Seniors’ travel motivation and the influential factors: An examination of Taiwanese seniors (2005)Seniors’ travel motivation an…An investigation into customer satisfaction levels in the budget accommodation sector in Scotland: a case study of backpacker tourists and the Scottish Youth Hostels Association (2005)An investigation into custome…The perceived importance of price as one hotel selection dimension (2004)The perceived importance of p…A Public Management Road Less Travelled: Clients as Co‐producers of Public Services (1998)A Public Management Road Less…An Exploratory Study into the Purchase Decision Process Used by Leisure Travelers in Hotel Selection (1995)An Exploratory Study into the…Service innovation in the restaurant sector during COVID-19: digital technologies to reduce customers' risk perception (2022)Service innovation in the res…Stakeholders of the world, unite!: Hospitality in the time of COVID-19 (2021)Stakeholders of the world, un…Airbnb and Business Travelers: A Prospect Theory Explanation (2021)Airbnb and Business Travelers…Searching for Comparative Value in Small and Medium-Sized Alternative Accommodation: A Synthesis Approach (2018)Searching for Comparative Val…The impact of an aircraft's service environment on perceptions of in-flight food quality (2016)The impact of an aircraft's s…The Structure of Psychological Well-Being. 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References

  • 2008The impact of online user reviews on hotel room sales1,272 cited
  • 2013New consumer behavior: A review of research on eWOM and hotels884 cited
  • 2011Harnessing the Influence of Social Proof in Online Shopping: The Effect of Electronic Word of Mouth on Sales of Digital Microproducts491 cited
  • 2005Seniors’ travel motivation and the influential factors: An examination of Taiwanese seniors484 cited
  • 2007A fuzzy multi-criteria decision model for international tourist hotels location selection350 cited
  • 2004The perceived importance of price as one hotel selection dimension228 cited
  • 2007Travel motivations of Japanese senior travellers to Thailand199 cited
  • 1998A Public Management Road Less Travelled: Clients as Co‐producers of Public Services197 cited
  • 2005An investigation into customer satisfaction levels in the budget accommodation sector in Scotland: a case study of backpacker tourists and the Scottish Youth Hostels Association163 cited
  • 2010Enhancing the assessment of tangible service quality through the creation of a cleanliness measurement scale143 cited
  • 1995An Exploratory Study into the Purchase Decision Process Used by Leisure Travelers in Hotel Selection129 cited
  • 2007Perceptions of Chinese Hotels78 cited
  • 2006Dimensions of guest house service51 cited
  • 2010Red Palm: exploring service quality and servicescape of the best backpacker hostel in Asia

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45 cited

Cited by

  • 2021Stakeholders of the world, unite!: Hospitality in the time of COVID-1962 cited
  • 2022Service innovation in the restaurant sector during COVID-19: digital technologies to reduce customers' risk perception62 cited
  • 2016The impact of an aircraft's service environment on perceptions of in-flight food quality30 cited
  • 2021Airbnb and Business Travelers: A Prospect Theory Explanation13 cited
  • 2018Searching for Comparative Value in Small and Medium-Sized Alternative Accommodation: A Synthesis Approach8 cited