SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
Design and Delivery of Electronic Services: Implications for Customer Value in Electronic Food Retailing
16 references·0 citing·42 second hop
Design and Delivery of Electronic Services: Implications for Customer Value in Electronic Food Retailing (2000)Design and Delivery of Electronic Service…Net Gain: Expanding Markets Through Virtual Communities (1998)Net Gain: Expanding Markets T…An Integrated Approach toward the Spatial Modeling of Perceived Customer Value (1998)An Integrated Approach toward…Reflections on gaining competitive advantage through customer value (1997)Reflections on gaining compet…Exploring the Implications of the Internet for Consumer Marketing (1997)Exploring the Implications of…The digital economy: promise and peril in the age of networked intelligence (1996)The digital economy: promise …Frontiers of Electronic Commerce (1996)Frontiers of Electronic Comme…Electronic Commerce: A Manager's Guide (1996)Electronic Commerce: A Manage…Typologies As a Unique Form Of Theory Building: Toward Improved Understanding and Modeling (1994)Typologies As a Unique Form O…FIT, EQUIFINALITY, AND ORGANIZATIONAL EFFECTIVENESS: A TEST OF TWO CONFIGURATIONAL THEORIES. (1993)FIT, EQUIFINALITY, AND ORGANI…Generic manufacturing strategies: A conceptual synthesis (1989)Generic manufacturing strateg…A Conceptual Model of Service Quality (1988)A Conceptual Model of Service…Service Positioning through Structural Change (1987)Service Positioning through S…How can service businesses survive and prosper? (1986)How can service businesses su…Restoring our Competitive Edge: Competing through Manufacturing (1985)Restoring our Competitive Edg…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Conceptual Model of Service…Where does the customer fit in a service operation? (1979)Where does the customer fit i…Intraclass correlations: Uses in assessing rater reliability. (1979)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Scale Development : Theory and Applications (1991)The fit between product market strategy and business model: implications for firm performance (2007)Organizational Ambidexterity: Antecedents, Outcomes, and Moderators (2008)Building Better Causal Theories: A Fuzzy Set Approach to Typologies in Organization Research (2011)Breaking Free from Product Marketing (1977)Designing services that deliver (1984)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Customer satisfaction, customer retention, and market share (1993)River Magic: Extraordinary Experience and the Extended Service Encounter (1993)The Social Psychology of Organizations. (1979)Competitive Advantage: Creating and Sustaining Superior Performance (1985)Writing Integrative Literature Reviews: Guidelines and Examples (2005)The Nature of Theory in Information Systems1 (2006)Advertising as Information (1974)Strategic Management and Marketing in the Service Sector (1984)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Behavioral Consequences of Service Quality (1996)The Theory of Industrial Organization (1988)Stability in Competition (1990)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)Impact of 3-D Advertising on Product Knowledge, Brand Attitude, and Purchase Intention: The Mediating Role of Presence (2002)Searching for Experience on the Web: An Empirical Examination of Consumer Behavior for Search and Experience Goods (2009)Helpfulness of Online Consumer Reviews: Readers' Objectives and Review Cues (2012)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer value: The next source for competitive advantage (1997)Development of a Multi-Dimensional Scale for Measuring the Perceived Value of a Service (2002)The influence of brand image and company reputation where manufacturers market to small firms: A customer value perspective (2005)Value-Based Differentiation in Business Relationships: Gaining and Sustaining Key Supplier Status (2005)Consumer Reactions to Electronic Shopping on the World Wide Web (1996)Consumer trust in an Internet store (2000)Factors Influencing the Adoption of Internet Banking (2000)Atmospheric qualities of online retailing (2001)Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior1 (2006)Factors influencing the adoption of internet banking: An integration of TAM and TPB with perceived risk and perceived benefit (2008)Time Flies When You’re Having Fun: Cognitive Absorption and Beliefs About Information Technology Usage1 (2000)Defining, Conceptualising and Measuring the Digital Economy (2018)Digital entrepreneurship ecosystem: How digital technologies and collective intelligence are reshaping the entrepreneurial process (2019)Conducting case study research in operations management (1993)Market orientation, customer value, and superior performance (1994)A resource‐based view of manufacturing strategy and the relationship to manufacturing performance (2002)
this work references cited by second hop

References

  • 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
  • 1994Typologies As a Unique Form Of Theory Building: Toward Improved Understanding and Modeling1,716 cited
  • 1996The digital economy: promise and peril in the age of networked intelligence1,643 cited
  • 1997Exploring the Implications of the Internet for Consumer Marketing1,380 cited
  • 1993FIT, EQUIFINALITY, AND ORGANIZATIONAL EFFECTIVENESS: A TEST OF TWO CONFIGURATIONAL THEORIES.1,195 cited
  • 1996Frontiers of Electronic Commerce977 cited
  • 1996Electronic Commerce: A Manager's Guide970 cited
  • 1997Reflections on gaining competitive advantage through customer value941 cited
  • 1985Restoring our Competitive Edge: Competing through Manufacturing935 cited
  • 1987Service Positioning through Structural Change928 cited
  • 1979Where does the customer fit in a service operation?834 cited
  • 1986How can service businesses survive and prosper?740 cited
  • 1998Net Gain: Expanding Markets Through Virtual Communities740 cited
  • 1988A Conceptual Model of Service Quality579 cited
  • 1989Generic manufacturing strategies: A conceptual synthesis375 cited

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

  • 1998An Integrated Approach toward the Spatial Modeling of Perceived Customer Value317 cited
  • Cited by

    No citing works inside the corpus for this window.