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Customer Online Shopping Experience
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Customer Online Shopping Experience (2022)Customer Online Shopping ExperienceUnderstanding the impact of online customers’ shopping experience on online impulsive buying: A study on two leading E-commerce platforms (2022)Understanding the impact of o…Metaverse – the new marketing universe (2022)Metaverse – the new marketing…Impact of customer experience on attitude and repurchase intention in online grocery retailing: A moderation mechanism of value Co-creation (2021)Impact of customer experience…Building consumer loyalty through e-shopping experiences: The mediating role of emotions (2021)Building consumer loyalty thr…Advertising in the Metaverse: Research Agenda (2021)Advertising in the Metaverse:…The examination of virtual reality at the intersection of consumer experience, shopping journey and physical retailing (2019)The examination of virtual re…Shopping in the digital world: Examining customer engagement through augmented reality mobile applications (2019)Shopping in the digital world…Negative and positive customer shopping experience in an online context (2019)Negative and positive custome…We ARe at home: How augmented reality reshapes mobile marketing and consumer-brand relationships (2018)We ARe at home: How augmented…Creating Effective Online Customer Experiences (2018)Creating Effective Online Cus…Revisiting the supermarket in-store customer shopping experience (2017)Revisiting the supermarket in…Towards a unified customer experience in online shopping environments (2016)Towards a unified customer ex…Moderating effects of online shopping experience on customer satisfaction and repurchase intentions (2014)Moderating effects of online …Metaverse-retail service quality: A future framework for retail service quality in the 3D internet (2013)Metaverse-retail service qual…Assessing the moderating effect of consumer product knowledge and online shopping experience on using recommendation agents for customer loyalty (2012)Assessing the moderating effe…ONLINE SHOPPING ACCEPTANCE MODEL — A CRITICAL SURVEY OF CONSUMER FACTORS IN ONLINE SHOPPING (2007)ONLINE SHOPPING ACCEPTANCE MO…Social Foundations of Thought and Action : A Social Cognitive Theory (1985)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)User Acceptance of Information Technology: Toward A Unified View1 (2003)The power of a thumbs-up: Will e-commerce switch to social commerce? (2017)Generation Y consumer online repurchase intention in Bangkok (2019)‘Okay google, what about my privacy?’: User's privacy perceptions and acceptance of voice based digital assistants (2021)Understanding Attitudes and Predicting Social Behavior (1980)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)Antecedents of the adoption of the new mobile payment systems: The moderating effect of age (2014)Online shopping drivers and barriers for older adults: Age and gender differences (2014)Consumer attitudes towards online shopping (2015)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)User Acceptance of Computer Technology: A Comparison of Two Theoretical Models (1989)Online branding: Development of hotel branding through interactivity theory (2016)The construction of online shopping experience: A repertory grid approach (2017)Leveraging Big Data Analytics for Understanding Consumer Behavior in Digital Marketing: A Systematic Review (2024)Possessions and the Extended Self (1988)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Situated Cognition and the Culture of Learning (1989)How to Promote User Purchase in Metaverse? A Systematic Literature Review on Consumer Behavior Research and Virtual Commerce Application Design (2021)Past, present, and future of customer engagement (2021)Marketing in the Metaverse: Conceptual understanding, framework, and research agenda (2022)Advertising as Information (1974)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Consumers’ Decision-Making Process on Social Commerce Platforms: Online Trust, Perceived Risk, and Purchase Intentions (2020)Moving the Customer Experience Field Forward: Introducing the Touchpoints, Context, Qualities (TCQ) Nomenclature (2020)From Intentions to Actions: A Theory of Planned Behavior (1985)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Interactivity, Inspiration, and Perceived Usefulness! How retailers’ AR-apps improve consumer engagement through flow (2021)Are users willing to embrace ChatGPT? Exploring the factors on the acceptance of chatbots from the perspective of AIDUA framework (2023)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Self-Reports in Organizational Research: Problems and Prospects (1986)Customer Experience in Circular Economy: Experiential Dimensions among Consumers of Reused and Recycled Clothes (2022)Factors affecting repurchase intentions in retail shopping: An empirical study (2022)Purchase intention for energy-efficient equipment appliances: extending TPB with eco-labels, green trust, and environmental concern (2023)Oracles on “Advertising”: Searching for a Definition (2002)If Advertising Won't Die, What Will It Be? Toward a Working Definition of Advertising (2016)Digital technologies: tensions in privacy and data (2022)False idols: Unpacking the opportunities and challenges of falsity in the context of virtual influencers (2022)Exploring the Darkverse: A Multi-Perspective Analysis of the Negative Societal Impacts of the Metaverse (2023)Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Boosting customers’ impulsive buying tendency in live-streaming commerce: The role of customer engagement and deal proneness (2023)Breaking into the black box of consumers’ perceptions on metaverse commerce: An integrated model of UTAUT 2 and dual-factor theory (2024)Consumer behavior in immersive virtual reality retail environments: A systematic literature review using the stimuli‐organisms‐responses (S‐O‐r) model (2024)Development and Transformation in Digital Marketing and Branding with Artificial Intelligence and Digital Technologies Dynamics in the Metaverse Universe (2022)Personal Mobility in Metaverse With Autonomous Vehicles Using Q-Rung Orthopair Fuzzy Sets Based OPA-RAFSI Model (2022)
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References

  • 2007ONLINE SHOPPING ACCEPTANCE MODEL — A CRITICAL SURVEY OF CONSUMER FACTORS IN ONLINE SHOPPING736 cited
  • 2019Shopping in the digital world: Examining customer engagement through augmented reality mobile applications663 cited
  • 2021Advertising in the Metaverse: Research Agenda645 cited
  • 2022Metaverse – the new marketing universe478 cited
  • 2018Creating Effective Online Customer Experiences474 cited
  • 2018We ARe at home: How augmented reality reshapes mobile marketing and consumer-brand relationships396 cited
  • 2014Moderating effects of online shopping experience on customer satisfaction and repurchase intentions392 cited
  • 2016Towards a unified customer experience in online shopping environments354 cited
  • 2022Understanding the impact of online customers’ shopping experience on online impulsive buying: A study on two leading E-commerce platforms261 cited
  • 2021Impact of customer experience on attitude and repurchase intention in online grocery retailing: A moderation mechanism of value Co-creation227 cited
  • 2017Revisiting the supermarket in-store customer shopping experience217 cited
  • 2019Negative and positive customer shopping experience in an online context199 cited
  • 2019The examination of virtual reality at the intersection of consumer experience, shopping journey and physical retailing186 cited
  • 2013

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Metaverse-retail service quality: A future framework for retail service quality in the 3D internet
174 cited
  • 2012Assessing the moderating effect of consumer product knowledge and online shopping experience on using recommendation agents for customer loyalty157 cited
  • 2021Building consumer loyalty through e-shopping experiences: The mediating role of emotions151 cited
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