References

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• 1980Street-Level Bureaucracy: The Dilemmas of the Individual in Public Service2,147 cited
• 2017When the State Meets the Street795 cited
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• 2007Direct Payments and Social Work Practice: The Significance of 'Street-Level Bureaucracy' in Determining Eligibility144 cited
• 2015Performance Management, Caseloads and the Frontline Provision of Social Services82 cited
• 2005Differences in the Seriousness of Problems and Deservingness of Help: Swedish Social Workers' Assessments of Single Mothers and Fathers