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Adaptive selling in business-to-business markets: Contextual boundary of a selling strategy from retailing
16 references·1 citing·57 second hopsampled
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error113,385 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys17,460 cited
  • 1982The SOCO Scale: A Measure of the Customer Orientation of Salespeople1,547 cited
  • 2007Rethinking Customer Solutions: From Product Bundles to Relational Processes1,376 cited
  • 2017Marketing survey research best practices: evidence and recommendations from a review of JAMS articles1,142 cited
  • 2007Multichannel customer management: Understanding the research-shopper phenomenon1,008 cited
  • 2006Salesperson Adaptive Selling Behavior and Customer Orientation: A Meta-Analysis706 cited
  • 2008From the Editors Beyond Contextualization: Using Context Theories to Narrow the Micro-Macro Gap in Management Research594 cited
  • 1990Adaptive Selling: Conceptualization, Measurement, and Nomological Validity519 cited
  • 2016Boundary Conditions450 cited
  • 2015Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance442 cited
  • 2013Gratitude versus Entitlement: A Dual Process Model of the Profitability Implications of Customer Prioritization216 cited
  • 2014Willing to Pay More, Eager to Pay Less: The Role of Customer Loyalty in Price Negotiations149 cited
  • 2017When and why do customer solutions pay off in business markets?

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126 cited
  • 2004Relative explanatory power of agency theory and transaction cost analysis in German salesforces101 cited
  • 2016The combined effect of customer perceptions about a salesperson’s adaptive selling and selling orientation on customer trust in the salesperson: a contingency perspective60 cited
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    • 2024Salesperson lifecycle management: Challenges and research priorities15 cited