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The impact of information sharing and bullwhip effects on improving consumer services in dual-channel retailing
16 references·4 citing·47 second hop
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References

  • 2015From Multi-Channel Retailing to Omni-Channel Retailing2,598 cited
  • 2018Antecedents and Consequences of Customer Satisfaction: Do They Differ Across Online and Offline Purchases?331 cited
  • 2020A sustainable production-inventory model for a controllable carbon emissions rate under shortages313 cited
  • 2020Optimum sustainable inventory management with backorder and deterioration under controllable carbon emissions227 cited
  • 2021A sustainable production-inventory model with imperfect quality under preservation technology and quality improvement investment211 cited
  • 2022Online and offline retailing: What we know and directions for future research185 cited
  • 2019Recovery-channel selection in a hybrid manufacturing-remanufacturing production model with RFID and product quality184 cited
  • 2022Effects of variable setup cost, reliability, and production costs under controlled carbon emissions in a reliable production system160 cited
  • 2020Carbon-reducing contract design for a supply chain with environmental responsibility under asymmetric information114 cited
  • 2022Online food delivery companies' performance and consumers expectations during Covid-19: An investigation using machine learning approach112 cited
  • 2017Examining price and service competition among retailers in a supply chain under potential demand disruption107 cited
  • 2020Impact of a “Buy-online-and-pickup-in-store” Channel on Price and Quality Decisions in a Supply Chain107 cited
  • 2020

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

Railway dangerous goods transportation system risk analysis: An Interpretive Structural Modeling and Bayesian Network combining approach
96 cited
  • 2022A sustainable step forward: Understanding factors affecting customers’ behaviour to purchase remanufactured products93 cited
  • 2022A smart production system with an autonomation technology and dual channel retailing87 cited
  • 2022Advertisement policy for dual-channel within emissions-controlled flexible production system85 cited
  • Cited by

    • 2023The impact of adopting customization policy and sustainability for improving consumer service in a dual-channel retailing34 cited
    • 2023Is online-to-offline customer care support essential for consumer service?27 cited
    • 2024Dynamic pricing strategies for efficient inventory management with auto-correlative stochastic demand forecasting using exponential smoothing method25 cited
    • 2024Does the bullwhip effect really help a dual-channel retailing with a conditional home delivery policy?22 cited