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The effects of diningscape on customer satisfaction and word of mouth
16 references·0 citing·45 second hop
The effects of diningscape on customer satisfaction and word of mouth (2023)The effects of diningscape on customer sa…What Drives Customer Satisfaction, Loyalty, and Happiness in Fast-Food Restaurants in China? Perceived Price, Service Quality, Food Quality, Physical Environment Quality, and the Moderating Role of Gender (2020)What Drives Customer Satisfac…Satisfaction and revisit intentions at fast food restaurants (2020)Satisfaction and revisit inte…The effect of atmosphere on customer engagement in upscale hotels: An application of S-O-R paradigm (2018)The effect of atmosphere on c…A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A new criterion for assessing…The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions (2012)The influence of the quality …Restaurant Servicescape, Service Encounter, and Perceived Congruency on Customers' Emotions and Satisfaction (2010)Restaurant Servicescape, Serv…A paradigm for examining second-order factor models employing structural equation modeling (2009)A paradigm for examining seco…Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants (2008)Perceived quality, emotions, …Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth (2008)Influence of institutional DI…DINESCAPE: A Scale for Customers' Perception of Dining Environments (2008)DINESCAPE: A Scale for Custom…Modeling consumer satisfaction and word‐of‐mouth: restaurant patronage in Korea (2005)Modeling consumer satisfactio…Consumer perceived value: The development of a multiple item scale (2001)Consumer perceived value: The…Self-Reports in Organizational Research: Problems and Prospects (1986)Self-Reports in Organizationa…The Effect of Sampling Error on Convergence, Improper Solutions, and Goodness-of-Fit Indices for Maximum Likelihood Confirmatory Factor Analysis (1984)The Effect of Sampling Error …Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…An approach to environmental psychology (1974)Culture's Consequences: International Differences in Work-Related Values. 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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 2014A new criterion for assessing discriminant validity in variance-based structural equation modeling38,283 cited
  • 1986Self-Reports in Organizational Research: Problems and Prospects17,092 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys10,334 cited
  • 2001Consumer perceived value: The development of a multiple item scale6,635 cited
  • 1984The Effect of Sampling Error on Convergence, Improper Solutions, and Goodness-of-Fit Indices for Maximum Likelihood Confirmatory Factor Analysis1,837 cited
  • 2012The influence of the quality of the physical environment, food, and service on restaurant image, customer perceived value, customer satisfaction, and behavioral intentions1,257 cited
  • 2008Perceived quality, emotions, and behavioral intentions: Application of an extended Mehrabian–Russell model to restaurants1,060 cited
  • 2005Modeling consumer satisfaction and word‐of‐mouth: restaurant patronage in Korea561 cited
  • 2008Influence of institutional DINESERV on customer satisfaction, return intention, and word-of-mouth492 cited
  • 2020What Drives Customer Satisfaction, Loyalty, and Happiness in Fast-Food Restaurants in China? Perceived Price, Service Quality, Food Quality, Physical Environment Quality, and the Moderating Role of Gender394 cited
  • 2008DINESCAPE: A Scale for Customers' Perception of Dining Environments372 cited
  • 2010Restaurant Servicescape, Service Encounter, and Perceived Congruency on Customers' Emotions and Satisfaction

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335 cited
  • 2009A paradigm for examining second-order factor models employing structural equation modeling314 cited
  • 2018The effect of atmosphere on customer engagement in upscale hotels: An application of S-O-R paradigm247 cited
  • 2020Satisfaction and revisit intentions at fast food restaurants236 cited
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