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Tuổi tác chỉ là con số: Đào tạo lực lượng lao động ngành du lịch đa thế hệ
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Tuổi tác chỉ là con số: Đào tạo lực lượng lao động ngành du lịch đa thế hệ (2020)Tuổi tác chỉ là con số: Đào tạo lực lượng…A workforce to be reckoned with: The emerging pivotal Generation Z hospitality workforce (2018)A workforce to be reckoned wi…Service quality and the training of employees: The mediating role of organizational commitment (2014)Service quality and the train…High‐performance work practices, work social support and their effects on job embeddedness and turnover intentions (2013)High‐performance work practic…Generational differences in the workplace: A review of the evidence and directions for future research (2013)Generational differences in t…Different or alike? (2012)Different or alike?Promoting innovation in hospitality companies through human resource management practices (2011)Promoting innovation in hospi…New Generation, Great Expectations: A Field Study of the Millennial Generation (2010)New Generation, Great Expecta…How much does labour turnover cost? 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References

  • 2001DIRECT AND MODERATING EFFECTS OF HUMAN CAPITAL ON STRATEGY AND PERFORMANCE IN PROFESSIONAL SERVICE FIRMS: A RESOURCE-BASED PERSPECTIVE.2,365 cited
  • 2010Generational Differences in Work Values: Leisure and Extrinsic Values Increasing, Social and Intrinsic Values Decreasing1,634 cited
  • 2010New Generation, Great Expectations: A Field Study of the Millennial Generation1,132 cited
  • 2013Generational differences in the workplace: A review of the evidence and directions for future research825 cited
  • 2005How to Develop Successful Hospitality Innovation430 cited
  • 2018A workforce to be reckoned with: The emerging pivotal Generation Z hospitality workforce391 cited
  • 2007The next 20 years: how customer and workforce attitudes will evolve.374 cited
  • 2014Service quality and the training of employees: The mediating role of organizational commitment331 cited
  • 2008Contextual Factors and Cost Profiles Associated with Employee Turnover313 cited
  • 2011Promoting innovation in hospitality companies through human resource management practices273 cited
  • 2010How much does labour turnover cost?256 cited
  • 2008Hospitality workplace problems and poor training: a close relationship239 cited
  • 2012Different or alike?237 cited
  • 2005Engage Me or Enrage Me. What Today’s Learners Demand232 cited

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  • 2013High‐performance work practices, work social support and their effects on job embeddedness and turnover intentions229 cited
  • 2005Generation Y: Thriving and Surviving With Generation Y at Work184 cited
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