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Exploring Antecedents and Outcomes of Customer Engagement Among Elite Football Fans
16 references·1 citing·48 second hop
Exploring Antecedents and Outcomes of Customer Engagement Among Elite Football Fans (2023)Exploring Antecedents and Outcomes of Cus…S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM (2016)S-D logic–informed customer e…Customer engagement: the construct, antecedents, and consequences (2016)Customer engagement: the cons…Actor engagement as a microfoundation for value co-creation (2016)Actor engagement as a microfo…Institutions and axioms: an extension and update of service-dominant logic (2015)Institutions and axioms: an e…Brand authenticity: An integrative framework and measurement scale (2014)Brand authenticity: An integr…A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)A new criterion for assessing…Drivers of consumer–brand identification (2012)Drivers of consumer–brand ide…Customer Engagement (2011)Customer EngagementCustomer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Customer Engagement Behavior:…Whence Consumer Loyalty? (1999)Whence Consumer Loyalty?The Role of Emotions in Marketing (1999)The Role of Emotions in Marke…Customer Satisfaction and Word of Mouth (1998)Customer Satisfaction and Wor…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Self-Reports in Organizational Research: Problems and Prospects (1986)Self-Reports in Organizationa…Measuring the Involvement Construct (1985)Measuring the Involvement Con…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Do Underlying Physical Specifications of a Servicescape Matter? The Case of the Cruise Industry (2024)Do Underlying Physical Specif…The Principles of Psychology (1891)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)A circumplex model of affect. 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References

  • 2014A new criterion for assessing discriminant validity in variance-based structural equation modeling38,283 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1986Self-Reports in Organizational Research: Problems and Prospects17,092 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 1985Measuring the Involvement Construct6,012 cited
  • 1999Whence Consumer Loyalty?4,891 cited
  • 2015Institutions and axioms: an extension and update of service-dominant logic3,692 cited
  • 2011Customer Engagement3,657 cited
  • 2010Customer Engagement Behavior: Theoretical Foundations and Research Directions3,536 cited
  • 1999The Role of Emotions in Marketing3,295 cited
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  • 2016Customer engagement: the construct, antecedents, and consequences1,760 cited
  • 2014Brand authenticity: An integrative framework and measurement scale1,081 cited
  • 2016S-D logic–informed customer engagement: integrative framework, revised fundamental propositions, and application to CRM1,000 cited
  • 2012Drivers of consumer–brand identification888 cited

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  • 2016Actor engagement as a microfoundation for value co-creation771 cited
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    • 2024Do Underlying Physical Specifications of a Servicescape Matter? The Case of the Cruise Industry3 cited