SZodixStudyAcademic Library
ShelvesOpen access
Study · an open academic library·Metadata from OpenAlex (CC0)·Shelves·OpenAlex metadata, de-duplicated
The Future of Physical Stores: Creating Reasons for Customers to Visit
16 references·13 citing·52 second hop
The Future of Physical Stores: Creating Reasons for Customers to Visit (2023)The Future of Physical Stores: Creating R…The Impact of Digital Transformation on the Retailing Value Chain (2018)The Impact of Digital Transfo…Scanning the business environment (2015)Scanning the business environ…Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness (2014)Unraveling the Personalizatio…Choice overload: A conceptual review and meta‐analysis (2014)Choice overload: A conceptual…Putting one-to-one marketing to work: Personalization, customization, and choice (2008)Putting one-to-one marketing …SERVCON: development and validation of a multidimensional service convenience scale (2007)SERVCON: development and vali…Multichannel customer management: Understanding the research-shopper phenomenon (2007)Multichannel customer managem…Understanding the Impact of Web Personalization on User Information Processing and Decision Outcomes1 (2006)Understanding the Impact of W…Co-creation experiences: The next practice in value creation (2004)Co-creation experiences: The …Understanding Service Convenience (2002)Understanding Service Conveni…Building Brand Community (2002)Building Brand CommunityTrust, Control, and Risk in Strategic Alliances: An Integrated Framework (2001)Trust, Control, and Risk in S…Brand Community (2001)Brand CommunityDetermining Where to Shop: Fixed and Variable Costs of Shopping (1998)Determining Where to Shop: Fi…Do you want to keep your customers forever? (1995)Do you want to keep your cust…Consumer Evaluations of Brand Extensions (1990)Consumer Evaluations of Brand…User Experience Design for Online Sports Shoe Retail Platforms: An Empirical Analysis Based on Consumer Needs (2025)User Experience Design for On…The way out – Customer benefits and self-service satisfaction in cashierless shopping systems (2025)The way out – Customer benefi…The Virtual Store: A New Shopping Channel That Generates Value and Well‐Being for Gen Z Customers (2025)The Virtual Store: A New Shop…The future is phygital: integrated content analysis of current retail strategies and future priorities across digital, physical, and phygital modalities (2025)The future is phygital: integ…In-store technology personalization: A typology and research agenda based on type of automation and data collection (2025)In-store technology personali…Grocery shopping in metaverse: understanding drivers and barriers (2025)Grocery shopping in metaverse…Beyond technology: Multidimensional consumption values in phygital retailing; a mixed method approach (2025)Beyond technology: Multidimen…Smart Shopping Carts in Food Retailing: Innovative Technology and Shopping Experience in Stationary Retail (2024)Smart Shopping Carts in Food …Interactive product presentation in an immersive environment: The influence of functional control on hedonic aspects (2024)Interactive product presentat…Explaining physical retail store closures in digital times (2024)Explaining physical retail st…Customer service experience for a smart automated coffee vending machine (2024)Customer service experience f…Re-imagining the physical store (2023)Re-imagining the physical sto…From redesign to revenue: Measuring the effects of servicescape remodeling on customer lifetime value (2023)From redesign to revenue: Mea…AFFECT- AND COGNITION-BASED TRUST AS FOUNDATIONS FOR INTERPERSONAL COOPERATION IN ORGANIZATIONS. (1995)An Integrative Model Of Organizational Trust (1995)DOES FAMILIARITY BREED TRUST? THE IMPLICATIONS OF REPEATED TIES FOR CONTRACTUAL CHOICE IN ALLIANCES. (1995)The Competent Boundary Spanner (2002)Risk in supply networks (2003)The Two Facets of Collaboration: Cooperation and Coordination in Strategic Alliances (2012)The psychology of interpersonal relations. (1958)Strategic Brand Concept-Image Management (1986)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Developing and validating a multidimensional consumer-based brand equity scale (2001)Brands and Branding: Research Findings and Future Priorities (2006)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Do Satisfied Customers Buy More? Examining Moderating Influences in a Retailing Context (2005)An empirical examination of factors influencing the intention to use mobile payment (2009)Measuring consumer perceptions of online shopping convenience (2013)Advances in Consumer Research (2025)A BEHAVIORAL MODEL OF RATIONAL CHOICE (1955)Work and/or Fun: Measuring Hedonic and Utilitarian Shopping Value (1994)Construal-level theory of psychological distance. (2010)Choose to Lose: Health Plan Choices from a Menu with Dominated Option* (2017)Identifying core indicators of sustainable tourism: A path forward? (2017)How Well Do Consumer-Brand Relationships Drive Customer Brand Loyalty? Generalizations from a Meta-Analysis of Brand Relationship Elasticities (2019)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)The experience economy: work is theatre & every business a stage (1999)Co‐creating unique value with customers (2004)Managing the co-creation of value (2007)Consumer engagement in a virtual brand community: An exploratory analysis (2011)Customer Engagement (2011)The Principles of Psychology (1891)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)On the Evaluation of Structural Equation Models (1988)The Importance of Trust for Personalized Online Advertising (2015)Online Behavioral Advertising: A Literature Review and Research Agenda (2017)Personalization in personalized marketing: Trends and ways forward (2022)Handbook of Qualitative Research (1994)The Commitment-Trust Theory of Relationship Marketing (1994)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Consumer Culture Theory (CCT): Twenty Years of Research (2005)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)The Application of Electronic Computers to Factor Analysis (1960)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Categorization of multiple channel retailing in Multi-, Cross-, and Omni‐Channel Retailing for retailers and retailing (2015)Digital marketing: A framework, review and research agenda (2016)Understanding Customer Experience Throughout the Customer Journey (2016)The Strength of Weak Ties (1973)Bowling Alone: America's Declining Social Capital (1995)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)Users of the world, unite! The challenges and opportunities of Social Media (2009)The Seasons of a Ceo's Tenure (1991)Attention as the Mediator Between Top Management Team Characteristics and Strategic Change: The Case of Airline Deregulation (2006)What Is Qualitative Research? An Overview and Guidelines (2024)
this work references cited by second hop

References

  • 2004Co-creation experiences: The next practice in value creation6,502 cited
  • 2001Brand Community3,994 cited
  • 1990Consumer Evaluations of Brand Extensions3,266 cited
  • 2002Building Brand Community2,654 cited
  • 2001Trust, Control, and Risk in Strategic Alliances: An Integrated Framework1,980 cited
  • 2002Understanding Service Convenience1,613 cited
  • 2007Multichannel customer management: Understanding the research-shopper phenomenon999 cited
  • 2015Scanning the business environment897 cited
  • 2014Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness863 cited
  • 2014Choice overload: A conceptual review and meta‐analysis857 cited
  • 2006Understanding the Impact of Web Personalization on User Information Processing and Decision Outcomes1608 cited
  • 1998Determining Where to Shop: Fixed and Variable Costs of Shopping590 cited
  • 2018The Impact of Digital Transformation on the Retailing Value Chain586 cited
  • 2007SERVCON: development and validation of a multidimensional service convenience scale502 cited
  • 2008Putting one-to-one marketing to work: Personalization, customization, and choice

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

480 cited
  • 1995Do you want to keep your customers forever?463 cited
  • Cited by

    • 2025The way out – Customer benefits and self-service satisfaction in cashierless shopping systems22 cited
    • 2023From redesign to revenue: Measuring the effects of servicescape remodeling on customer lifetime value21 cited
    • 2023Re-imagining the physical store19 cited
    • 2024Explaining physical retail store closures in digital times18 cited
    • 2024Smart Shopping Carts in Food Retailing: Innovative Technology and Shopping Experience in Stationary Retail18 cited
    • 2025In-store technology personalization: A typology and research agenda based on type of automation and data collection14 cited
    • 2025User Experience Design for Online Sports Shoe Retail Platforms: An Empirical Analysis Based on Consumer Needs13 cited
    • 2025The Virtual Store: A New Shopping Channel That Generates Value and Well‐Being for Gen Z Customers11 cited
    • 2024Interactive product presentation in an immersive environment: The influence of functional control on hedonic aspects11 cited
    • 2025Beyond technology: Multidimensional consumption values in phygital retailing; a mixed method approach10 cited
    • 2025Grocery shopping in metaverse: understanding drivers and barriers10 cited
    • 2025The future is phygital: integrated content analysis of current retail strategies and future priorities across digital, physical, and phygital modalities9 cited
    • 2024Customer service experience for a smart automated coffee vending machine8 cited