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The psychological and behavioral consequences of customer empowerment in new product development: Situational framework, review, and research agenda
16 references·0 citing·47 second hop
The psychological and behavioral consequences of customer empowerment in new product development: Situational framework, review, and research agenda (2024)The psychological and behavioral conseque…Advances in Consumer Research (2025)Advances in Consumer ResearchThe Effort Paradox: Effort Is Both Costly and Valued (2018)The Effort Paradox: Effort Is…Understanding Customer Experience Throughout the Customer Journey (2016)Understanding Customer Experi…Fifteen Years of Research on Business Model Innovation (2016)Fifteen Years of Research on …Organizing for Innovation in the Digitized World (2012)Organizing for Innovation in …Customer Engagement: Exploring Customer Relationships Beyond Purchase (2012)Customer Engagement: Explorin…The IKEA effect: When labor leads to love (2011)The IKEA effect: When labor l…Consumer engagement in a virtual brand community: An exploratory analysis (2011)Consumer engagement in a virt…Consumer Cocreation in New Product Development (2010)Consumer Cocreation in New Pr…Virtual Customer Environments: Testing a Model of Voluntary Participation in Value Co‐creation Activities (2009)Virtual Customer Environments…The “I Designed It Myself” Effect in Mass Customization (2009)The “I Designed It Myself” Ef…Value Creation by Toolkits for User Innovation and Design: The Case of the Watch Market (2004)Value Creation by Toolkits fo…Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review (2003)Towards a Methodology for Dev…Psychological Implications of Customer Participation in Co-Production (2003)Psychological Implications of…Designing Virtual Customer Environments for New Product Development: Toward a Theory (2002)Designing Virtual Customer En…Situational Variables and Consumer Behavior (1975)Situational Variables and Con…The Commitment-Trust Theory of Relationship Marketing (1994)Evolving to a New Dominant Logic for Marketing (2003)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Customer engagement: the construct, antecedents, and consequences (2016)Statistical principles in experimental design. 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References

  • 2003Towards a Methodology for Developing Evidence‐Informed Management Knowledge by Means of Systematic Review15,354 cited
  • 2025Advances in Consumer Research13,264 cited
  • 2016Understanding Customer Experience Throughout the Customer Journey5,744 cited
  • 2011Consumer engagement in a virtual brand community: An exploratory analysis3,229 cited
  • 2012Organizing for Innovation in the Digitized World2,467 cited
  • 2012Customer Engagement: Exploring Customer Relationships Beyond Purchase2,086 cited
  • 2016Fifteen Years of Research on Business Model Innovation1,931 cited
  • 1975Situational Variables and Consumer Behavior1,645 cited
  • 2003Psychological Implications of Customer Participation in Co-Production1,495 cited
  • 2010Consumer Cocreation in New Product Development1,367 cited
  • 2011The IKEA effect: When labor leads to love1,044 cited
  • 2002Designing Virtual Customer Environments for New Product Development: Toward a Theory1,025 cited
  • 2009Virtual Customer Environments: Testing a Model of Voluntary Participation in Value Co‐creation Activities907 cited
  • 2018The Effort Paradox: Effort Is Both Costly and Valued867 cited
  • 2004Value Creation by Toolkits for User Innovation and Design: The Case of the Watch Market

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792 cited
  • 2009The “I Designed It Myself” Effect in Mass Customization762 cited
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