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Seis años de investigaciones de crisis públicas en social media. Análisis sistemático de las principales aportaciones y guía de recomendaciones para estudios futuros
16 references·0 citing·46 second hop
Seis años de investigaciones de crisis públicas en social media. Análisis sistemático de las principales aportaciones y guía de recomendaciones para estudios futuros (2024)Seis años de investigaciones de crisis pú…Hiding in Plain Sight: Conceptualizing the Creeping Crisis (2020)Hiding in Plain Sight: Concep…Socializing in emergencies—A review of the use of social media in emergency situations (2015)Socializing in emergencies—A …Social media and political communication: a social media analytics framework (2012)Social media and political co…Crisis communication online: How medium, crisis type and emotions affected public reactions in the Fukushima Daiichi nuclear disaster (2012)Crisis communication online: …Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media (2011)Is the medium the message? Pe…How publics respond to crisis communication strategies: The interplay of information form and source (2011)How publics respond to crisis…A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication (2011)A Work‐In‐Process Literature …The Handbook of Crisis Communication (2010)The Handbook of Crisis Commun…Crisis exploitation: political and policy impacts of framing contests (2008)Crisis exploitation: politica…Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory (2007)Protecting Organization Reput…Issue management and crisis management: An integrated, non-linear, relational construct (2007)Issue management and crisis m…Effective Crisis Communication: Moving From Crisis to Opportunity (2006)Effective Crisis Communicatio…Crisis and Emergency Risk Communication as an Integrative Model (2005)Crisis and Emergency Risk Com…Toward a dialogic theory of public relations (2002)Toward a dialogic theory of p…Image repair discourse and crisis communication (1997)Image repair discourse and cr…An attributional theory of achievement motivation and emotion. (1985)An attributional theory of ac…Best Practices in Crisis Communication: An Expert Panel Process (2006)Engaging stakeholders through social networking: How nonprofit organizations are using Facebook (2009)Processing Social Media Messages in Mass Emergency (2015)Top Concerns of Tweeters During the COVID-19 Pandemic: Infoveillance Study (2020)An Attributional Theory of Motivation and Emotion (1986)Advances in Consumer Research (2025)Generalized expectancies for internal versus external control of reinforcement. (1966)Psychological stress and the coping process (1966)Learned helplessness in humans: Critique and reformulation. (1978)Emotional Intelligence (1990)Expectancy–Value Theory of Achievement Motivation (2000)Motivational Beliefs, Values, and Goals (2002)THE PROCESSING OF CRISIS AND NON‐CRISIS STRATEGIC ISSUES (1986)Legitimation endeavors: Impression management strategies used by an organization in crisis (1994)Accounts, excuses, and apologies: a theory of image restoration strategies (1995)An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation (1998)“Too Good to be True!”. The Effectiveness of CSR History in Countering Negative Publicity (2008)Agendas, alternatives, and public policies (1984)Framing: Toward Clarification of a Fractured Paradigm (1993)Policy Paradigms, Social Learning, and the State: The Case of Economic Policymaking in Britain (1993)Medical populism and the COVID-19 pandemic (2020)Job demands-resources theory in times of crises: New propositions (2022)Wicked Problems in Public Policy (2022)The necessary and sufficient conditions of therapeutic personality change. (1957)Building dialogic relationships through the world wide web (1998)Public Relations: State of the Field (2004)Dialogic communication in 140 characters or less: How Fortune 500 companies engage stakeholders using Twitter (2010)Dialogic Engagement: Clarifying Foundational Concepts (2014)MANAGING PUBLIC RELATIONS (2018)Reputation: Realizing Value from the Corporate Image (1996)Reputation: realizing value from the corporate image (1996)Helping Crisis Managers Protect Reputational Assets (2002)How Audiences Seek Out Crisis Information: Exploring the Social-Mediated Crisis Communication Model (2012)Towards a research agenda for post-disaster and post-crisis recovery strategies for tourist destinations: a narrative review (2014)The Organizational and Interorganizational Development of Disasters (1976)Communication Yearbook 15. (1993)Ongoing Crisis Communication: Planning, Managing, and Responding (1999)Risk Communication for Public Health Emergencies (2007)Social media and disasters: a functional framework for social media use in disaster planning, response, and research (2014)Case Study Research: Design and Methods (1984)Qualitative research and case study applications in education (1998)Case Study Research (2004)Examining the Role of Social Media in Effective Crisis Management (2011)The value of communication during a crisis: Insights from strategic communication research (2014)The politics of crisis management : public leadership under pressure (2005)Crises and Crisis Management: Integration, Interpretation, and Research Development (2016)
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References

  • 1985An attributional theory of achievement motivation and emotion.7,833 cited
  • 2007Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory2,829 cited
  • 1997Image repair discourse and crisis communication1,404 cited
  • 2005Crisis and Emergency Risk Communication as an Integrative Model1,288 cited
  • 2002Toward a dialogic theory of public relations1,250 cited
  • 2008Crisis exploitation: political and policy impacts of framing contests930 cited
  • 2011Is the medium the message? Perceptions of and reactions to crisis communication via twitter, blogs and traditional media786 cited
  • 2006Effective Crisis Communication: Moving From Crisis to Opportunity678 cited
  • 2011A Work‐In‐Process Literature Review: Incorporating Social Media in Risk and Crisis Communication677 cited
  • 2010The Handbook of Crisis Communication677 cited
  • 2012Social media and political communication: a social media analytics framework649 cited
  • 2012Crisis communication online: How medium, crisis type and emotions affected public reactions in the Fukushima Daiichi nuclear disaster578 cited
  • 2015Socializing in emergencies—A review of the use of social media in emergency situations464 cited
  • 2020Hiding in Plain Sight: Conceptualizing the Creeping Crisis

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394 cited
  • 2011How publics respond to crisis communication strategies: The interplay of information form and source384 cited
  • 2007Issue management and crisis management: An integrated, non-linear, relational construct267 cited
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