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Fatores de fidelização do consumidor de vinhos no Distrito Federal · Study

ThesisFatores de fidelização do consumidor de vinhos no Distrito Federal

Silvio Costa Neto2011

OA

Thesisgold2011

Fatores de fidelização do consumidor de vinhos no Distrito Federal

Silvio Costa Neto

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Wine Industry and Tourism Customer Service Quality and Loyalty Consumer Behavior and Marketing Influence

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2010Como Elaborar Projetos de Pesquisa 1996Why Satisfied Customers Defect 2002The mismanagement of customer loyalty.1999Linking perceived service quality and service loyalty: a multi‐dimensional perspective 2001The contribution of emotional satisfaction to consumer loyalty 1998On the relationship between perceived service quality, service loyalty and switching costs 2004Antecedents and consequences of brand loyalty: An empirical study 2002MARKETING DE RELACIONAMENTO

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Year2011

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Published2011-11-23

Languagept

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ShelfWine Industry and Tourism

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doi10.26512/2011.11.tcc.3541

openalex_workW4401900626

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