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Citizen agency in value co-creation processes – a literature review
16 references·0 citing·46 second hop
Citizen agency in value co-creation processes – a literature review (2025)Citizen agency in value co-creation proce…Value Creation in the Public Service Ecosystem: An Integrative Framework (2022)Value Creation in the Public …Beyond co‐production: Value creation and public services (2021)Beyond co‐production: Value c…The politics of co-production: participation, power, and transformation (2019)The politics of co-production…Varieties of Participation in Public Services: The Who, When, and What of Coproduction (2017)Varieties of Participation in…From public service-dominant logic to public service logic: are public service organizations capable of co-production and value co-creation? (2017)From public service-dominant …Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment? (2016)Co-Production and the Co-Crea…Contextualizing co-production of health care: a systematic literature review (2015)Contextualizing co-production…Value Co-Creation through Patient Engagement in Health Care: A micro-level approach and research agenda (2014)Value Co-Creation through Pat…Exploring value propositions and service innovation: a service-dominant logic study (2014)Exploring value propositions …The Multiple Facets of Co-Production: Building on the work of Elinor Ostrom (2013)The Multiple Facets of Co-Pro…Citizen, Customer, Partner: Rethinking the Place of the Public in Public Management (2013)Citizen, Customer, Partner: R…A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach (2012)A New Theory for Public Servi…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…The integrative review: updated methodology (2005)The integrative review: updat…What Is Agency? (1998)What Is Agency?A Ladder Of Citizen Participation (1969)A Ladder Of Citizen Participa…The Discovery of Grounded Theory; Strategies for Qualitative Research (1968)The Discovery of Grounded Theory: Strategies for Qualitative Research. (1968)Basics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)Customer experience management: toward implementing an evolving marketing concept (2015)Co-creation practices: Their role in shaping a health care ecosystem (2016)The Effect of a Market Orientation on Business Profitability (1990)A PUBLIC MANAGEMENT FOR ALL SEASONS? (1991)The Commitment-Trust Theory of Relationship Marketing (1994)Collaborative Innovation: A Viable Alternative to Market Competition and Organizational Entrepreneurship (2013)Primary, Secondary, and Meta-Analysis of Research (1976)Qualitative research and evaluation methods (1980)Qualitative Data Analysis (2008)Revisão integrativa: método de pesquisa para a incorporação de evidências na saúde e na enfermagem (2008)Integrative review: what is it? How to do it? (2010)Literature review as a research methodology: An overview and guidelines (2019)Evolving to a New Dominant Logic for Marketing (2003)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Institutions and axioms: an extension and update of service-dominant logic (2015)The Presentation of Self in Everyday Life. (1956)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Manifesto for a Relational Sociology (1997)Gender, Crime, and Desistance: Toward a Theory of Cognitive Transformation (2002)When Flexible Routines Meet Flexible Technologies: Affordance, Constraint, and the Imbrication of Human and Material Agencies1 (2011)Distinction: A Social Critique of the Judgement of Taste* (2018)Researching Lived Experience: Human Science for an Action Sensitive Pedagogy (1990)Co-creation and the new landscapes of design (2008)Co-Production and Co-Creation (2018)The “new public management” in the 1980s: Variations on a theme (1995)Crossing the great divide: Coproduction, synergy, and development (1996)A Systematic Review of Co-Creation and Co-Production: Embarking on the social innovation journey (2014)Co-production: A resource to guide co-producing research in the sport, exercise, and health sciences (2022)A Service Quality Model and its Marketing Implications (1984)Co-creation experiences: The next practice in value creation (2004)5. Leadership of organisations (2022)Deliberative democracy and beyond: liberals, critics, contestations (2001)Participation: the New Tyranny? (2001)Agonistics: Thinking the World Politically (2013)Co-producing the science–policy interface: towards common but differentiated responsibilities (2022)What is co-production? Conceptualising and understanding co-production of knowledge and policy across different theoretical perspectives (2022)Stakeholder engagement in the co-production of knowledge for environmental decision-making (2023)Citizen Participation in Decision Making: Is It Worth the Effort? (2004)Varieties of Participation in Complex Governance (2006)Beyond Engagement and Participation: User and Community Coproduction of Public Services (2007)
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References

  • 1969A Ladder Of Citizen Participation17,032 cited
  • 2005The integrative review: updated methodology10,189 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 1998What Is Agency?6,156 cited
  • 2016Co-Production and the Co-Creation of Value in Public Services: A suitable case for treatment?1,135 cited
  • 2019The politics of co-production: participation, power, and transformation995 cited
  • 2017Varieties of Participation in Public Services: The Who, When, and What of Coproduction859 cited
  • 2012A New Theory for Public Service Management? Toward a (Public) Service-Dominant Approach850 cited
  • 2017From public service-dominant logic to public service logic: are public service organizations capable of co-production and value co-creation?629 cited
  • 2014Exploring value propositions and service innovation: a service-dominant logic study478 cited
  • 2013The Multiple Facets of Co-Production: Building on the work of Elinor Ostrom405 cited
  • 2014Value Co-Creation through Patient Engagement in Health Care: A micro-level approach and research agenda312 cited
  • 2015Contextualizing co-production of health care: a systematic literature review292 cited
  • 2013Citizen, Customer, Partner: Rethinking the Place of the Public in Public Management277 cited

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  • 2022Value Creation in the Public Service Ecosystem: An Integrative Framework263 cited
  • 2021Beyond co‐production: Value creation and public services254 cited
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