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Social Issues and Consumer Behavior in Omni‐Channel Ecosystem: Interpretive Ranking Process (IRP)‐Sentiment Analysis Linked Systematic Review
16 references·0 citing·54 second hopsampled
Social Issues and Consumer Behavior in Omni‐Channel Ecosystem: Interpretive Ranking Process (IRP)‐Sentiment Analysis Linked Systematic Review (2025)Social Issues and Consumer Behavior in Om…Theory of planned behavior in consumer behavior research: A systematic literature review (2023)Theory of planned behavior in…The role of trust and privacy concerns in using social media for e-retail services: The moderating role of COVID-19 (2022)The role of trust and privacy…Digital technologies: tensions in privacy and data (2022)Digital technologies: tension…Triggers of consumers’ enhanced digital engagement and the role of digital technologies in transforming the retail ecosystem during COVID-19 pandemic (2021)Triggers of consumers’ enhanc…Scientific procedures and rationales for systematic literature reviews (SPAR‐4‐SLR) (2021)Scientific procedures and rat…Service integration in omnichannel retailing and its impact on customer experience (2020)Service integration in omnich…Are privacy concerns still relevant? Revisiting consumer behaviour in omnichannel retailing (2020)Are privacy concerns still re…Shopping with the resale value in mind: A study on second‐hand luxury consumers (2019)Shopping with the resale valu…An investigation of consumers’ purchase intentions towards omni-channel shopping (2018)An investigation of consumers…The customer value proposition: evolution, development, and application in marketing (2017)The customer value propositio…Antecedents and consequences of online customer satisfaction: A holistic process perspective (2017)Antecedents and consequences …The role of data privacy in marketing (2016)The role of data privacy in m…From Multi-Channel Retailing to Omni-Channel Retailing (2015)From Multi-Channel Retailing …Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology1 (2012)Consumer Acceptance and Use o…Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement (2009)Preferred reporting items for…Weighted kappa: Nominal scale agreement provision for scaled disagreement or partial credit. 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References

  • 2009Preferred reporting items for systematic reviews and meta-analyses: the PRISMA statement84,364 cited
  • 2012Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology117,028 cited
  • 1968Weighted kappa: Nominal scale agreement provision for scaled disagreement or partial credit.8,789 cited
  • 2015From Multi-Channel Retailing to Omni-Channel Retailing2,914 cited
  • 2021Scientific procedures and rationales for systematic literature reviews (SPAR‐4‐SLR)2,653 cited
  • 2016The role of data privacy in marketing1,159 cited
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  • 2020Are privacy concerns still relevant? Revisiting consumer behaviour in omnichannel retailing220 cited
  • 2022The role of trust and privacy concerns in using social media for e-retail services: The moderating role of COVID-19213 cited
  • 2020Service integration in omnichannel retailing and its impact on customer experience201 cited
  • 2021Triggers of consumers’ enhanced digital engagement and the role of digital technologies in transforming the retail ecosystem during COVID-19 pandemic

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149 cited
  • 2019Shopping with the resale value in mind: A study on second‐hand luxury consumers144 cited
  • 2018An investigation of consumers’ purchase intentions towards omni-channel shopping141 cited
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