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Integrative Prozeßkostenrechnung : Kundenorientierte Analyse von Leistungen im industriellen Business-to-Business-Bereich
0 references·6 citing·17 second hop
Integrative Prozeßkostenrechnung : Kundenorientierte Analyse von Leistungen im industriellen Business-to-Business-Bereich (1997)Integrative Prozeßkostenrechnung : Kunden…Kundenintegration (2015)KundenintegrationKomplexität und Produktivität bei Dienstleistungen (2011)Komplexität und Produktivität…Business-to-Business Markets – Status Quo and Future Trends (2007)Business-to-Business Markets …Controlling der Kundenintegration (2006)Controlling der Kundenintegra…Customer Relationship Marketing und Customer Lifetime Value im Electronic Business (2002)Customer Relationship Marketi…Customer Lifetime Value als Entscheidungs-größe im Customer Relationship Marketing (2000)Customer Lifetime Value als E…How to Design a Service (1982)Business process improvement (1991)Blueprinting the service company (2002)Leistungslehre und Service-Dominant Logic for Marketing — ein kritischer Vergleich (2008)Die Betriebswirtschaft (1953)Developing Buyer-Seller Relationships (1987)Information Rules: A Strategic Guide to the Network Economy (2000)Business Market Management: : Understanding, Creating, and Delivering Value (1999)Marketing. (2002)From sectoral to functional urban specialisation (2005)„Hybride Wertschöpfung“ - vom Industrieproduzenten zum Lösungsanbieter -ein State-of-the-Art Bericht (2012)Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign (1979)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Separation of Ownership and Control (1983)Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Evolving to a New Dominant Logic for Marketing (2003)Customer lifetime value: Marketing models and applications (1998)
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Cited by

  • 2007Business-to-Business Markets – Status Quo and Future Trends27 cited
  • 2002Customer Relationship Marketing und Customer Lifetime Value im Electronic Business13 cited
  • 2000Customer Lifetime Value als Entscheidungs-größe im Customer Relationship Marketing9 cited
  • 2006Controlling der Kundenintegration8 cited
  • 2011Komplexität und Produktivität bei Dienstleistungen7 cited
  • 2015Kundenintegration7 cited

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