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Customer–supplier partnerships
16 references·16 citing·45 second hopsampled
Customer–supplier partnerships (2002)Customer–supplier partnershipsBusiness Marketing Comes of Age: A Comprehensive Review of the Literature (2000)Business Marketing Comes of A…Network Models of the Diffusion of Innovations (1996)Network Models of the Diffusi…Interaction, relationships and networks in business markets: an evolving perspective (1996)Interaction, relationships an…The relationship marketing process: A conceptualization and application (1994)The relationship marketing pr…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…Dyadic Business Relationships within a Business Network Context (1994)Dyadic Business Relationships…Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)Determinants of Long-Term Ori…Developments in Marketing Science (1992)Developments in Marketing Sci…Buyer‐Seller Relationships: An Application of the IMP Interaction Model (1992)Buyer‐Seller Relationships: A…Hybrid Arrangements as Strategic Alliances: Theoretical Issues in Organizational Combinations (1989)Hybrid Arrangements as Strate…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…Marketing investments and market investments in industrial networks (1985)Marketing investments and mar…An interaction approach to organizational buying behavior (1985)An interaction approach to or…International Marketing and Purchasing of Industrial Goods Features of a European Research Project (1980)International Marketing and P…A framework of industrial buying and selling (1979)A framework of industrial buy…The social psychology of industrial buying and selling (1978)The social psychology of indu…A bibliometric analysis of extended key account management literature (2019)A bibliometric analysis of ex…Which resources and capabilities underpin strategic key account management? (2018)Which resources and capabilit…The organizational implications of implementing key account management: A case-based examination (2015)The organizational implicatio…Linking key account management practices to performance outcomes (2015)Linking key account managemen…Relational key account management: Building key account management effectiveness through structural reformations and relationship management skills (2014)Relational key account manage…Strategic account management programs: alignment of design elements and management practices (2012)Strategic account management …The Effects of Leader–Member Exchange and Organizational Identification on Performance and Turnover Among Salespeople (2011)The Effects of Leader–Member …Management Practices in Solution Sales—A Multilevel and Cross-Functional Framework (2011)Management Practices in Solut…“Vertical coopetition”: The key account perspective (2011)“Vertical coopetition”: The k…What's next in key account management research? Building the bridge between the academic literature and the practitioners' priorities (2010)What's next in key account ma…Organizational factors enhancing customer knowledge utilization in the management of key account relationships (2010)Organizational factors enhanc…Towards an integrated framework of key account management (2008)Towards an integrated framewo…The impact of strategic account managers' behaviors on relational outcomes: An empirical study (2008)The impact of strategic accou…Unpicking the meaning of value in key account management (2006)Unpicking the meaning of valu…System supplier's customer strategy (2006)System supplier's customer st…Marketing resources and performance of exhibitor firms in trade shows: A contingent resource perspective (2006)Marketing resources and perfo…The Internationalization Process of the Firm—A Model of Knowledge Development and Increasing Foreign Market Commitments (1977)Transaction-Cost Economics: The Governance of Contractual Relations (1979)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Cooperation and competition in relationships between competitors in business networks (1999)On cooperating: firms, relations and networks (2002)Network management in the era of ecosystems: Systematic review and management framework (2017)Markets and Hierarchies: Analysis and Antitrust Implications. 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(2007)Markets, market-making and marketing (2007)The Presentation of Self in Everyday Life. (1956)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)An Integrated Model of Buyer-Seller Relationships (1995)Customer satisfaction with services: putting perceived value into the equation (2000)The Uppsala internationalization process model revisited: From liability of foreignness to liability of outsidership (2009)An Evolutionary Theory of Economic Change. (1983)The Growth of the Firm in Planned Economies in Transition: Institutions, Organizations, and Strategic Choice (1996)The Interorganizational Learning Dilemma: Collective Knowledge Development in Strategic Alliances (1998)Building Effective Online Marketplaces with Institution-Based Trust (2004)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)External Control of Organizations: Resource Dependence Perspective (2011)Strengthening outcomes of retailer–consumer relationships (2003)The effect of market orientation on buyer–seller relationship satisfaction (2003)Product and relationship quality influence on customer commitment and loyalty in B2B manufacturing relationships (2010)From Marketing Mix to Relationship Marketing: Towards a Paradigm Shift in Marketing (1994)A comprehensive framework for service quality: an investigation of critical conceptual and measurement issues through a longitudinal study (2000)Psychological Implications of Customer Participation in Co-Production (2003)
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References

  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1994Determinants of Long-Term Orientation in Buyer-Seller Relationships6,726 cited
  • 1994Dyadic Business Relationships within a Business Network Context2,371 cited
  • 1989Hybrid Arrangements as Strategic Alliances: Theoretical Issues in Organizational Combinations1,129 cited
  • 1992Developments in Marketing Science584 cited
  • 1996Interaction, relationships and networks in business markets: an evolving perspective579 cited
  • 1994The relationship marketing process: A conceptualization and application407 cited
  • 1992Buyer‐Seller Relationships: An Application of the IMP Interaction Model241 cited
  • 1985Marketing investments and market investments in industrial networks234 cited
  • 1985An interaction approach to organizational buying behavior205 cited
  • 1996Network Models of the Diffusion of Innovations183 cited
  • 1978The social psychology of industrial buying and selling165 cited
  • 2000Business Marketing Comes of Age: A Comprehensive Review of the Literature154 cited
  • 1980International Marketing and Purchasing of Industrial Goods Features of a European Research Project

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111 cited
  • 1979A framework of industrial buying and selling108 cited
  • Cited by

    • 2006Marketing resources and performance of exhibitor firms in trade shows: A contingent resource perspective166 cited
    • 2006Unpicking the meaning of value in key account management109 cited
    • 2010Organizational factors enhancing customer knowledge utilization in the management of key account relationships109 cited
    • 2011“Vertical coopetition”: The key account perspective106 cited
    • 2008The impact of strategic account managers' behaviors on relational outcomes: An empirical study105 cited
    • 2011The Effects of Leader–Member Exchange and Organizational Identification on Performance and Turnover Among Salespeople97 cited
    • 2006System supplier's customer strategy96 cited
    • 2008Towards an integrated framework of key account management92 cited
    • 2018Which resources and capabilities underpin strategic key account management?90 cited
    • 2010What's next in key account management research? Building the bridge between the academic literature and the practitioners' priorities85 cited
    • 2019A bibliometric analysis of extended key account management literature84 cited
    • 2012Strategic account management programs: alignment of design elements and management practices81 cited
    • 2011Management Practices in Solution Sales—A Multilevel and Cross-Functional Framework79 cited
    • 2015Linking key account management practices to performance outcomes68 cited
    • 2015The organizational implications of implementing key account management: A case-based examination63 cited
    • 2014Relational key account management: Building key account management effectiveness through structural reformations and relationship management skills59 cited