References

No references inside the corpus for this window.

Cited by

• 2014Brand followers’ retweeting behavior on Twitter: How brand relationships influence brand electronic word-of-mouth281 cited
• 2010Emotional Leadership as a Key Dimension of Public Relations Leadership: A National Survey of Public Relations Leaders128 cited
• 2014Internal Crisis Communication Strategies to Protect Trust Relationships128 cited
• 2010Crisis Communication, Complexity, and the Cartoon Affair: A Case Study114 cited
• 2013Understanding Reputational Crisis: Definition, Properties, and Consequences101 cited
• 2011Arabs, the west and public relations: A critical/cultural study of Arab cultural values93 cited
• 2009Managing a nation's image during crisis: A study of the Chinese government's image repair efforts in the “Made in China” controversy88 cited
• 2014Government communication in the digital age: Social media’s effect on local government public relations82 cited
• 2013Has Crisis Communication Been Studied Using an Interdisciplinary Approach? A 20-Year Content Analysis of Communication Journals79 cited
• 2009An Investigation into the Role of Image Repair Theory in Strategic Conflict Management77 cited
• 2014Emerging international standards for measurement and evaluation of public relations: A critical analysis74 cited
• 2013Political Public Relations and the Promotion of Participatory, Transparent Government Through Social Media73 cited