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• 2011Dimensions of Brand Equity in the Chain Restaurant Industry151 cited
• 2016A Review of Research on Electronic Word-of-Mouth in Hospitality and Tourism Management151 cited
• 2011The Antecedents and Consequences of Brand Prestige in Luxury Restaurants138 cited
• 2011Effective communication styles for the customer-oriented service employee: Inducing dedicational behaviors in luxury restaurant patrons102 cited
• 2015Factors Influencing the Success of Business Model in the Hospitality Service Industry58 cited
• 2011The Role of Effective Service Provider Communication Style in the Formation of Restaurant Patrons' Perceived Relational Benefits and Loyalty47 cited
• 2015A Model of Patrons’ Impulsive Ordering Behaviors in Luxury Restaurants41 cited
• 2022Organizational Culture and Group Dynamics in the tourism industry36 cited
• 2009Understanding Ethnic Chinese Travelers on North American Cruise Tours: Motivations, Perceptions, and Satisfaction of Cruisers34 cited
• 2019Leading a successful hotel: A look at the general manager’s ability to utilize multiple leadership styles28 cited
• 2022E-Marketing Usage As An Increase In Competitive Advantage Through Product Innovation And Marketing Performance (Survey On MSMEs In Central Java)8 cited
• 2023Bridging Theory and Practice: A Qualitative Inquiry into the On-the-Job Training (OJT) Experiences of Hospitality Management Students at West Visayas State University- Lambunao