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Exploring the Potential Impact of Relationship Characteristics and Customer Attributes on the Outcomes of Third-party Logistics Arrangements

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1993

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Ethical and Legal Foundations of Relational Marketing Exchanges

827 cited

1999The Structure of Optimal Trust: Moral and Strategic Implications791 cited

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2011THE FLEXIBILITY OF LOGISTICS SERVICE PROVIDERS AND ITS IMPACT ON CUSTOMER LOYALTY: AN EMPIRICAL STUDY89 cited
2010Third‐party logistics provider customer orientation and customer firm logistics improvement in China88 cited
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20163PL selection criteria in integrated circuit manufacturing industry in Taiwan79 cited
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