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Elecronic Word-of-Mouth
16 references·2 citing·46 second hop
Elecronic Word-of-Mouth (2006)Elecronic Word-of-MouthAdvances in Consumer Research (2025)Advances in Consumer ResearchUsing Online Conversations to Study Word-of-Mouth Communication (2004)Using Online Conversations to…Response Rate and Response Quality of Internet-Based Surveys: An Experimental Study (2004)Response Rate and Response Qu…The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms (2003)The Digitization of Word of M…The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)The Field behind the Screen: …The Loyalty Effect (2001)The Loyalty EffectInternet forums as influential sources of consumer information (2001)Internet forums as influentia…Predictors of online buying behavior (1999)Predictors of online buying b…Net gain: Expanding markets through virtual communities (1999)Net gain: Expanding markets t…E-tribalized marketing?: the strategic implications of virtual communities of consumption (1999)E-tribalized marketing?: the …Customer Satisfaction and Word of Mouth (1998)Customer Satisfaction and Wor…Book Review: Net Gain: Expanding Markets through Virtual Communities (1998)Book Review: Net Gain: Expand…The diffusion of innovations (1983)The diffusion of innovationsReference Group Influence on Product and Brand Purchase Decisions (1982)Reference Group Influence on …A Handbook of Method in Cultural Anthropology. (1975)A Handbook of Method in Cultu…Book Review: Personal Influence: The Part Played by People in the Flow of Mass Communications (1956)Book Review: Personal Influen…Exploring the relationship between corporate reputation and the public’s crisis communication on social media (2017)Exploring the relationship be…Social ties and online word of mouth (2009)Social ties and online word o…Theory of the Location of Industries (1931)The Logic of Scientific Discovery. (1959)Diffusion of Innovations (1963)Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)ORGANIZATIONAL INNOVATION: A META-ANALYSIS OF EFFECTS OF DETERMINANTS AND MODERATORS. (1991)Strategies for Theorizing from Process Data (1999)The Handbook of Social Psychology (1969)Internet paradox: A social technology that reduces social involvement and psychological well-being? (1998)The Effect of On-Line Consumer Reviews on Consumer Purchasing Intention: The Moderating Role of Involvement (2007)Popularity of Brand Posts on Brand Fan Pages: An Investigation of the Effects of Social Media Marketing (2012)The impact of electronic word-of-mouth communication: A literature analysis and integrative model (2012)Handbook of Social Psychology (2013)Naturalistic inquiry (1985)Users of the world, unite! The challenges and opportunities of Social Media (2009)Consumer engagement in a virtual brand community: An exploratory analysis (2011)The Discovery of Grounded Theory (2017)Distinction: A Social Critique of the Judgement of Taste* (2018)A study of normative and informational social influences upon individual judgment. (1955)A Theory of Psychological Reactance (1968)The Bases of Social Power (1986)Measurement of Consumer Susceptibility to Interpersonal Influence (1989)Brand Community (2001)Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate1 (2005)Prospect Theory: An Analysis of Decision under Risk (1979)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Limited-dependent and qualitative variables in econometrics (1983)Electronic word-of-mouth via consumer-opinion platforms: What motivates consumers to articulate themselves on the Internet? (2004)What Makes Online Content Viral? (2011)The Strength of Weak Ties (1973)Biases in Dynamic Models with Fixed Effects (1981)Some Tests of Specification for Panel Data: Monte Carlo Evidence and an Application to Employment Equations (1991)The Effect of Word of Mouth on Sales: Online Book Reviews (2006)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)The Role of Market Forces in Assuring Contractual Performance (1981)Managerial Incentive Problems: A Dynamic Perspective (1999)The Eigentrust algorithm for reputation management in P2P networks (2003)Building Effective Online Marketplaces with Institution-Based Trust (2004)Electronic word-of-mouth in hospitality and tourism management (2007)Digital Economics (2019)Value creation in E‐business (2001)Customer Experience Creation: Determinants, Dynamics and Management Strategies (2009)Why we buy what we buy: A theory of consumption values (1991)Uses and Gratifications Theory in the 21st Century (2000)Marketing through Instagram influencers: the impact of number of followers and product divergence on brand attitude (2017)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)
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References

  • 2025Advances in Consumer Research13,486 cited
  • 1983The diffusion of innovations6,232 cited
  • 2002The Field behind the Screen: Using Netnography for Marketing Research in Online Communities4,008 cited
  • 2003The Digitization of Word of Mouth: Promise and Challenges of Online Feedback Mechanisms3,439 cited
  • 2004Using Online Conversations to Study Word-of-Mouth Communication2,600 cited
  • 1998Customer Satisfaction and Word of Mouth2,111 cited
  • 1982Reference Group Influence on Product and Brand Purchase Decisions1,974 cited
  • 1956Book Review: Personal Influence: The Part Played by People in the Flow of Mass Communications1,900 cited
  • 2001Internet forums as influential sources of consumer information1,754 cited
  • 1999Net gain: Expanding markets through virtual communities1,673 cited
  • 1999E-tribalized marketing?: the strategic implications of virtual communities of consumption1,498 cited
  • 2001The Loyalty Effect1,408 cited
  • 1975A Handbook of Method in Cultural Anthropology.894 cited
  • 1999Predictors of online buying behavior854 cited
  • 2004Response Rate and Response Quality of Internet-Based Surveys: An Experimental Study835 cited

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  • 1998Book Review: Net Gain: Expanding Markets through Virtual Communities741 cited
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    • 2009Social ties and online word of mouth585 cited
    • 2017Exploring the relationship between corporate reputation and the public’s crisis communication on social media117 cited