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Exploring the Diversity of Service Worlds in the Service Economy
7 references·6 citing·43 second hop
Exploring the Diversity of Service Worlds in the Service Economy (2008)Exploring the Diversity of Service Worlds…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Introduction (2006)IntroductionA research manifesto for services science (2006)A research manifesto for serv…Taking industry seriously in information systems research (2005)Taking industry seriously in …Competing in a Service Economy: How to Create a Competitive Advantage through Service Development and Innovation (2004)Competing in a Service Econom…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation (2003)Competing in a Service Econom…Sociomaterial practices for value co-creation in the sharing economy (2020)Sociomaterial practices for v…Value Network Transformation - Digital Service Innovation in the Vehicle Industry (2016)Value Network Transformation …Managing Identity Tensions during Mobile Ecosystem Evolution (2015)Managing Identity Tensions du…Cultural Sensemaking in Offshore Information Technology Service Suppliers: A Cultural Frame Perspective1 (2015)Cultural Sensemaking in Offsh…Analysing the Intellectual Structure of E-Service Research (2012)Analysing the Intellectual St…EMERGENCE OF CLOUD COMPUTING : AN INSTITUTIONAL INNOVATION PERSPECTIVE (2011)EMERGENCE OF CLOUD COMPUTING …The Population Ecology of Organizations (1977)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)A Technological Frames Perspective on Information Technology and Organizational Change (2006)The Interaction of Institutionally Triggered and Technology-Triggered Social Structure Change: An Investigation of Computerized Physician Order Entry1 (2007)Positioning the Institutional Perspective in Information Systems Research (2009)Modernity and Self-Identity: Self and Society in the Late Modern Age (2020)Basics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)Basics of Qualitative Research: Grounded Theory Procedures and Techniques (1993)Dynamic capabilities for transitioning from product platform ecosystem to innovation platform ecosystem (2022)From Product Platform Ecosystem to Innovation Platform Ecosystem: An Institutional Perspective on the Governance of Ecosystem Transformations (2022)Coordination in a Digital Platform Organization (2023)Increasing Returns and Long-Run Growth (1986)The Knowledge-Creating Company (1995)The service system is the basic abstraction of service science (2009)Multilevel Service Design: From Customer Value Constellation to Service Experience Blueprinting (2011)Boosting servitization through digitization: Pathways and dynamic resource configurations for manufacturers (2016)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Institutions and axioms: an extension and update of service-dominant logic (2015)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Institutionalized Organizations: Formal Structure as Myth and Ceremony (1977)Institutions, Institutional Change and Economic Performance (1991)Key factors increasing the trust and intention to adopt standard cloud-based applications (2016)Qualitative research and evaluation methods (1980)The Constitution of Society. Outline of the Theory of Structuration (1984)Building Theories from Case Study Research (1989)An imposed etic approach with Schwartz polar dimensions to explore cross-cultural use of social network services (2020)The Role of Vendor Legitimacy in IT Outsourcing Performance: Theory and Evidence (2021)Relational dynamics in information technology outsourcing: An integrative review and future research directions (2023)Success Factors in New Service Development and Value Creation through Services (2006)Service and Science (2011)Innovative capability building and learning linkages in knowledge-intensive service SMEs in Brazil's mining industry (2017)Information technology service management (2007)A Service-Dominant Logic for Management Education: It's Time (2008)Protection for profiting from collaborative service innovation (2010)Winning at the first and second moments of truth: an exploratory study (2005)Toward a Science of Service Systems Value and Symbols (2010)Having a strategy for new service development – does it really matter? (2013)
this work references cited by second hop

References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2006A research manifesto for services science1,053 cited
  • 2005Taking industry seriously in information systems research311 cited
  • 2003Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation103 cited
  • 2006Introduction70 cited
  • 2004Competing in a Service Economy: How to Create a Competitive Advantage through Service Development and Innovation66 cited

Cited by

  • 2015Managing Identity Tensions during Mobile Ecosystem Evolution51 cited
  • 2015Cultural Sensemaking in Offshore Information Technology Service Suppliers: A Cultural Frame Perspective142 cited
  • 2011EMERGENCE OF CLOUD COMPUTING : AN INSTITUTIONAL INNOVATION PERSPECTIVE24 cited
  • 2020Sociomaterial practices for value co-creation in the sharing economy17 cited
  • 2012Analysing the Intellectual Structure of E-Service Research14 cited
  • 2016Value Network Transformation - Digital Service Innovation in the Vehicle Industry11 cited

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