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Service Logic, Value Co-Creation and Networks: Three Dimensions Fostering Inter-Organisational Relationships: Competitiveness in the Boating Industry
16 references·1 citing·36 second hop
Service Logic, Value Co-Creation and Networks: Three Dimensions Fostering Inter-Organisational Relationships: Competitiveness in the Boating Industry (2009)Service Logic, Value Co-Creation and Netw…Total Relationship Marketing (2011)Total Relationship MarketingOn value and value co-creation: A service systems and service logic perspective (2008)On value and value co-creatio…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Fundamentals of service science (2007)Fundamentals of service scien…Service systems, service scientists, SSME, and innovation (2006)Service systems, service scie…Creating value-in-use through marketing interaction: the exchange logic of relating, communicating and knowing (2006)Creating value-in-use through…Competing through service: Insights from service-dominant logic (2006)Competing through service: In…The future of competition: co-creating unique value with customers (2004)The future of competition: co…Case Study Research (2004)Case Study ResearchEvolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…RECONFIGURING THE VALUE NETWORK (2000)RECONFIGURING THE VALUE NETWO…Marketing management: analysis. planning. implementation and control (2000)Marketing management: analysi…Alliances and networks (1998)Alliances and networksCustomer value: The next source for competitive advantage (1997)Customer value: The next sour…Economic Action and Social Structure: The Problem of Embeddedness (1985)Economic Action and Social St…Competitive Advantage: Creating and Sustaining Superior Performance (1985)Competitive Advantage: Creati…Managing Transformation within Service Systems Networks: A System Viability Approach (2018)Managing Transformation withi…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Consumer perceived value: The development of a multiple item scale (2001)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Advances in Consumer Research (2025)From value chain to value constellation: designing interactive strategy. (1993)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Institutions and axioms: an extension and update of service-dominant logic (2015)Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy (2023)The Strength of Weak Ties (1973)The Economic Institutions of Capitalism (1987)The Network Structure Of Social Capital (2000)Value creation in E‐business (2001)Social Capital, Networks, and Knowledge Transfer (2005)Service-dominant logic: reactions, reflections and refinements (2006)Managing the co-creation of value (2007)Customer Engagement (2011)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Co-creation experiences: The next practice in value creation (2004)The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes (2019)A framework of sustainable supply chain management: moving toward new theory (2008)Improving Impact Studies of Teachers’ Professional Development: Toward Better Conceptualizations and Measures (2009)Case study research: design and methods (2011)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Customer Loyalty: Toward an Integrated Conceptual Framework (1994)An Integrative Model Of Organizational Trust (1995)Bowling Alone: America's Declining Social Capital (1995)Social Capital, Intellectual Capital, and the Organizational Advantage (1998)THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE. (1995)Toward a New Conception of the Environment-Competitiveness Relationship (1995)Exploring internal stickiness: Impediments to the transfer of best practice within the firm (1996)
this work references cited by second hop

References

  • 1985Economic Action and Social Structure: The Problem of Embeddedness28,713 cited
  • 2004Case Study Research15,455 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1985Competitive Advantage: Creating and Sustaining Superior Performance14,723 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2000Marketing management: analysis. planning. implementation and control6,649 cited
  • 1998Alliances and networks4,705 cited
  • 1997Customer value: The next source for competitive advantage4,662 cited
  • 2008On value and value co-creation: A service systems and service logic perspective3,154 cited
  • 2004The future of competition: co-creating unique value with customers2,174 cited
  • 2006Competing through service: Insights from service-dominant logic1,704 cited
  • 2007Fundamentals of service science1,359 cited
  • 2006Creating value-in-use through marketing interaction: the exchange logic of relating, communicating and knowing800 cited
  • 2011Total Relationship Marketing728 cited
  • 2006Service systems, service scientists, SSME, and innovation539 cited

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2000
RECONFIGURING THE VALUE NETWORK
539 cited

Cited by

  • 2018Managing Transformation within Service Systems Networks: A System Viability Approach13 cited