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Solo Holiday Travellers: Motivators and Drivers of Satisfaction and Dissatisfaction
16 references·5 citing·35 second hop
Solo Holiday Travellers: Motivators and Drivers of Satisfaction and Dissatisfaction (2015)Solo Holiday Travellers: Motivators and D…Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)Experience quality, perceived…Service logic revisited: who creates value? And who co‐creates? (2008)Service logic revisited: who …Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Managing the co-creation of value (2007)Managing the co-creation of v…Critical Incident Technique (2007)Critical Incident TechniqueEvolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…An examination of the effects of motivation and satisfaction on destination loyalty: a structural model (2003)An examination of the effects…Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters (2000)Self-Service Technologies: Un…Quality, satisfaction and behavioral intentions (2000)Quality, satisfaction and beh…The Service Encounter: Diagnosing Favorable and Unfavorable Incidents (1990)The Service Encounter: Diagno…A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)A Cognitive Model of the Ante…Motivations for pleasure vacation (1979)Motivations for pleasure vaca…Content Analysis in Consumer Research (1977)Content Analysis in Consumer …Anomie, ego-enhancement and tourism (1977)Anomie, ego-enhancement and t…Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Belief, Attitude, Intention a…The critical incident technique. (1954)The critical incident techniq…Consumer autonomy: A strategy to alleviate the self-serving bias in tourism value co-creation (2024)Consumer autonomy: A strategy…How does restaurant experienscape affect solo diners' emotions and dining satisfaction in Korea? (2023)How does restaurant experiens…Achieving Immersion in the Tourism Experience: The Role of Autonomy, Temporal Dissociation, and Reactance (2019)Achieving Immersion in the To…The solo female Asian tourist (2018)The solo female Asian touristResidentsʼ attitudes and behavioural support for tourism in host communities (2017)Residentsʼ attitudes and beha…A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Developing Buyer-Seller Relationships (1987)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Some New Thoughts on Conceptualizing Perceived Service Quality: A Hierarchical Approach (2001)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Economics of Outdoor Recreation. (1969)The Theory of Buyer Behavior (1971)Residents' perceptions on tourism impacts (1992)A model of destination image formation (1999)Effect of expectation and disconfirmation on postexposure product evaluations: An alternative interpretation. (1977)Disconfirmation of consumer expectations through product trial. (1979)Measuring Service Quality: A Reexamination and Extension (1992)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach (2007)Development of a Scale to Measure Memorable Tourism Experiences (2010)Exploring the essence of memorable tourism experiences (2011)The reflective practitioner: How professionals think in action (1984)The Reflective Practitioner: How Professionals Think in Action (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Engagement (2011)Institutions and axioms: an extension and update of service-dominant logic (2015)Service-dominant logic: reactions, reflections and refinements (2006)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)An Evolutionary Theory of Economic Change. (1983)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)The theory of planned behavior (1991)Common method biases in behavioral research: A critical review of the literature and recommended remedies. (2003)Disrupted Routines: Team Learning and New Technology Implementation in Hospitals (2001)What Kind of Citizen? The Politics of Educating for Democracy (2004)When Work And Family Are Allies: A Theory Of Work-Family Enrichment (2006)
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References

  • 1975Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research36,736 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1980A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions14,475 cited
  • 1954The critical incident technique.8,184 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 2007Critical Incident Technique5,287 cited
  • 1990The Service Encounter: Diagnosing Favorable and Unfavorable Incidents4,857 cited
  • 1979Motivations for pleasure vacation3,534 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2003An examination of the effects of motivation and satisfaction on destination loyalty: a structural model3,379 cited
  • 2000Self-Service Technologies: Understanding Customer Satisfaction with Technology-Based Service Encounters2,906 cited
  • 2000Quality, satisfaction and behavioral intentions2,686 cited
  • 2009Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists2,574 cited
  • 1977Content Analysis in Consumer Research2,310 cited
  • 1977Anomie, ego-enhancement and tourism2,018 cited

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  • 2008Service logic revisited: who creates value? And who co‐creates?1,844 cited
  • Cited by

    • 2017Residentsʼ attitudes and behavioural support for tourism in host communities130 cited
    • 2018The solo female Asian tourist130 cited
    • 2019Achieving Immersion in the Tourism Experience: The Role of Autonomy, Temporal Dissociation, and Reactance118 cited
    • 2023How does restaurant experienscape affect solo diners' emotions and dining satisfaction in Korea?26 cited
    • 2024Consumer autonomy: A strategy to alleviate the self-serving bias in tourism value co-creation10 cited