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Factors Affecting Consumer Adoption Decisions and Intents in Mobile Commerce: Empirical Insights
16 references·16 citing·44 second hopsampled
Factors Affecting Consumer Adoption Decisions and Intents in Mobile Commerce: Empirical Insights (2003)Factors Affecting Consumer Adoption Decis…Web retailing adoption: exploring the nature of internet users Web retailing behaviour (2003)Web retailing adoption: explo…Extending the technology acceptance model to account for social influence: theoretical bases and empirical validation (2003)Extending the technology acce…Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Consumer Acceptance of Electr…WHAT DRIVES ELECTRONIC COMMERCE? A THEORY OF PLANNED BEHAVIOR PERSPECTIVE. (2002)WHAT DRIVES ELECTRONIC COMMER…VALUE CREATION IN MOBILE COMMERCE: FINDINGS FROM A CONSUMER SURVEY (2002)VALUE CREATION IN MOBILE COMM…M-business: the race to mobility (2002)M-business: the race to mobil…Customer perceived value: a substitute for satisfaction in business markets? (2002)Customer perceived value: a s…ON THE EXPLANATION OF FACTORS AFFECTING E-COMMERCE ADOPTION (2001)ON THE EXPLANATION OF FACTORS…Extending the technology acceptance model (2001)Extending the technology acce…Consumer perceived value: The development of a multiple item scale (2001)Consumer perceived value: The…A Longitudinal Investigation of Personal Computers in Homes: Adoption Determinants and Emerging Challenges1 (2001)A Longitudinal Investigation …Customer satisfaction with services: putting perceived value into the equation (2000)Customer satisfaction with se…Intrinsic and extrinsic motivation in Internet usage (1999)Intrinsic and extrinsic motiv…Reflections on gaining competitive advantage through customer value (1997)Reflections on gaining compet…Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology (1989)Perceived Usefulness, Perceiv…Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Consumer Perceptions of Price…Impact of Mobile Application Compatibility, Online Shopping and Payment on the User Satisfaction in Pakistan Context: Mediating role of Social Networking Site Adoption (2022)Impact of Mobile Application …An analysis of the barriers to the proliferation of M-commerce in Qatar (2015)An analysis of the barriers t…Mobile Phone Brand Loyalty and Repurchase Intention (2014)Mobile Phone Brand Loyalty an…Factors Affecting Customer Satisfaction of Mobile Services in Yemen (2012)Factors Affecting Customer Sa…An exploratory study of mobile banking services resistance (2012)An exploratory study of mobil…CONSUMERS' POST-ADOPTION OF M-SERVICES: INTEREST IN FUTURE M- SERVICES BASED ON CONSUMER EVALUATIONS OF CURRENT M-SERVICES (2011)CONSUMERS' POST-ADOPTION OF M…Affective and social determinants of mobile data services adoption (2011)Affective and social determin…Attribute perceptions as factors explaining Mobile Internet acceptance of cellular customers in Germany – An empirical study comparing actual and potential adopters with distinct categories of access appliances (2010)Attribute perceptions as fact…Possible Determinants Affecting the Use of Mobile Tourism Services (2009)Possible Determinants Affecti…Does culture affect the adoption of advanced mobile services? (2009)Does culture affect the adopt…Insights on the drivers and inhibitors of Mobile Data Services uptake (2008)Insights on the drivers and i…A meta-analysis of Mobile Commerce Research in China (2002 2006) (2008)A meta-analysis of Mobile Com…New insights into the acceptance of mobile internet services: a mixed-method approach (2007)New insights into the accepta…Mobilizing customer relationship management (2007)Mobilizing customer relations…Mobile Business Research, 2000-2004: Emergence, Current Status, and Future Opportunities (2005)Mobile Business Research, 200…Designing Mobile Information Services; An approach for Organisations in a Value Network (2004)Designing Mobile Information …Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The theory of planned behavior (1991)A meta-analysis of the technology acceptance model (2006)A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents (2007)Human Trust in Artificial Intelligence: Review of Empirical Research (2020)Self-efficacy mechanism in human agency. 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(1977)Research Report: Empirical Test of an EDI Adoption Model (2001)Evaluation of Structural Equation Models Using the Partial Least Squares (PLS) Approach (2009)How to Write Up and Report PLS Analyses (2009)The Competitive Advantage of Nations (1991)Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)The four levels of loyalty and the pivotal role of trust: a study of online service dynamics (2004)Value-based Adoption of Mobile Internet: An empirical investigation (2005)Customer value: The next source for competitive advantage (1997)Development of a Multi-Dimensional Scale for Measuring the Perceived Value of a Service (2002)The influence of brand image and company reputation where manufacturers market to small firms: A customer value perspective (2005)Value-Based Differentiation in Business Relationships: Gaining and Sustaining Key Supplier Status (2005)Understanding Attitudes and Predicting Social Behavior (1980)Factors influencing the usage of websites: the case of a generic portal in The Netherlands (2003)An Extended Privacy Calculus Model for E-Commerce Transactions (2006)Why people use social networking sites: An empirical study integrating network externalities and motivation theory (2011)Qualitative Data Analysis: An Expanded Sourcebook (1994)Model of Adoption of Technology in Households: A Baseline Model Test and Extension Incorporating Household Life Cycle1 (2005)Influence Processes for Information Technology Acceptance: An Elaboration Likelihood Model1 (2006)Bridging the Qualitative–Quantitative Divide: Guidelines for Conducting Mixed Methods Research in Information Systems1 (2013)Customer repurchase intention (2003)Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour (2005)Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists (2009)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1989Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology68,271 cited
  • 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
  • 2001Consumer perceived value: The development of a multiple item scale6,635 cited
  • 2003Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model5,710 cited
  • 2000Customer satisfaction with services: putting perceived value into the equation1,832 cited
  • 2001A Longitudinal Investigation of Personal Computers in Homes: Adoption Determinants and Emerging Challenges11,397 cited
  • 1999Intrinsic and extrinsic motivation in Internet usage1,359 cited
  • 2002Customer perceived value: a substitute for satisfaction in business markets?1,268 cited
  • 2001Extending the technology acceptance model1,099 cited
  • 1997Reflections on gaining competitive advantage through customer value941 cited
  • 2003Extending the technology acceptance model to account for social influence: theoretical bases and empirical validation869 cited
  • 2003Web retailing adoption: exploring the nature of internet users Web retailing behaviour655 cited
  • 2002VALUE CREATION IN MOBILE COMMERCE: FINDINGS FROM A CONSUMER SURVEY455 cited
  • 2002M-business: the race to mobility

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336 cited
  • 2002WHAT DRIVES ELECTRONIC COMMERCE? A THEORY OF PLANNED BEHAVIOR PERSPECTIVE.181 cited
  • 2001ON THE EXPLANATION OF FACTORS AFFECTING E-COMMERCE ADOPTION172 cited
  • Cited by

    • 2007Mobilizing customer relationship management64 cited
    • 2011Affective and social determinants of mobile data services adoption45 cited
    • 2015An analysis of the barriers to the proliferation of M-commerce in Qatar44 cited
    • 2005Mobile Business Research, 2000-2004: Emergence, Current Status, and Future Opportunities43 cited
    • 2010Attribute perceptions as factors explaining Mobile Internet acceptance of cellular customers in Germany – An empirical study comparing actual and potential adopters with distinct categories of access appliances38 cited
    • 2011CONSUMERS' POST-ADOPTION OF M-SERVICES: INTEREST IN FUTURE M- SERVICES BASED ON CONSUMER EVALUATIONS OF CURRENT M-SERVICES36 cited
    • 2009Possible Determinants Affecting the Use of Mobile Tourism Services35 cited
    • 2009Does culture affect the adoption of advanced mobile services?29 cited
    • 2012Factors Affecting Customer Satisfaction of Mobile Services in Yemen29 cited
    • 2008Insights on the drivers and inhibitors of Mobile Data Services uptake27 cited
    • 2007New insights into the acceptance of mobile internet services: a mixed-method approach21 cited
    • 2012An exploratory study of mobile banking services resistance21 cited
    • 2004Designing Mobile Information Services; An approach for Organisations in a Value Network18 cited
    • 2008A meta-analysis of Mobile Commerce Research in China (2002 2006)15 cited
    • 2014Mobile Phone Brand Loyalty and Repurchase Intention15 cited
    • 2022Impact of Mobile Application Compatibility, Online Shopping and Payment on the User Satisfaction in Pakistan Context: Mediating role of Social Networking Site Adoption14 cited