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How does market orientation contribute to service firm performance?
16 references·16 citing·40 second hopsampled
How does market orientation contribute to service firm performance? (2002)How does market orientation contribute to…Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives (1999)Cutoff criteria for fit index…Market Orientation and Organizational Performance: Is Innovation a Missing Link? (1998)Market Orientation and Organi…Sustainable competitive advantage: combining institutional and resource-based views (1997)Sustainable competitive advan…Strategic Orientation of the Firm and New Product Performance (1997)Strategic Orientation of the …The Comparative Advantage Theory of Competition (1995)The Comparative Advantage The…Market Orientation and the Learning Organization (1995)Market Orientation and the Le…The Capabilities of Market-Driven Organizations (1994)The Capabilities of Market-Dr…Competing for the Future (1994)Competing for the FutureMarket Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…Market Orientation: Antecedents and Consequences (1993)Market Orientation: Anteceden…The Effect of a Market Orientation on Business Profitability (1990)The Effect of a Market Orient…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…Market Orientation: The Construct, Research Propositions, and Managerial Implications (1990)Market Orientation: The Const…An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment (1988)An Updated Paradigm for Scale…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Estimating Nonresponse Bias in Mail Surveys (1977)Estimating Nonresponse Bias i…Impact of Strategic Orientations on the Implementation of Green Supply Chain Management Practices and Sustainable Firm Performance (2021)Impact of Strategic Orientati…Examining satisfaction with the experience during a live chat service encounter-implications for website providers (2017)Examining satisfaction with t…Examining online social brand engagement: A social presence theory perspective (2017)Examining online social brand…Impact of market orientation on environmental sustainability strategy (2015)Impact of market orientation …Customer orientation and innovation: A comparative study of manufacturing and service firms (2015)Customer orientation and inno…Market orientation, innovation capability and business performance (2014)Market orientation, innovatio…Hotel innovation and performance in times of crisis (2014)Hotel innovation and performa…Market Orientation and R&D Effectiveness in High-Technology Firms: An Empirical Investigation in the Biotechnology Industry (2010)Market Orientation and R&D Ef…Internal market orientation and market‐oriented behaviours (2010)Internal market orientation a…Implementing competitive strategies: the role of responsive and proactive market orientations (2010)Implementing competitive stra…A survey of market orientation research (1995–2008) (2010)A survey of market orientatio…The impact of internal and external market orientations on firm performance (2009)The impact of internal and ex…Antecedents of internal marketing practice: some preliminary empirical evidence (2008)Antecedents of internal marke…Cultural vs. operational market orientation and objective vs. subjective performance: Perspective of production and operations (2005)Cultural vs. operational mark…Market orientation, brand investment, new service development, market position and performance for service organisations (2004)Market orientation, brand inv…An Appraisal of Research on the Predictive Power of Market Orientation (2003)An Appraisal of Research on t…Organizational Strategy, Structure, and Process (1978)A Paradigm for Developing Better Measures of Marketing Constructs (1979)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination (1998)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)Dimensions of Consumer Expertise (1987)Organizational culture and leadership (1993)Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations (1996)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)Coefficient Alpha and the Internal Structure of Tests (1951)Structural equation modeling in practice: A review and recommended two-step approach. (1988)A Brief Tutorial on the Development of Measures for Use in Survey Questionnaires (1998)Structural Equation Modeling and Regression: Guidelines for Research Practice (2000)A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)A resource‐based view of the firm (1984)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)Firm Resources and Sustained Competitive Advantage (1991)Review: The Resource-Based View and Information Systems Research: Review, Extension, and Suggestions For Future Research1 (2004)Corporate Social Responsibility, Customer Satisfaction, and Market Value (2006)Significance tests and goodness of fit in the analysis of covariance structures. (1980)Comparative fit indexes in structural models. (1990)Alternative Ways of Assessing Model Fit (1992)Fit indices in covariance structure modeling: Sensitivity to underparameterized model misspecification. (1998)Evaluating the Fit of Structural Equation Models: Tests of Significance and Descriptive Goodness-of-Fit Measures (2003)Sensitivity of Goodness of Fit Indexes to Lack of Measurement Invariance (2007)Customer value: The next source for competitive advantage (1997)The Theory of Economic Development (2003)Firm resources and sustained competitive advantage (2004)A framework of sustainable supply chain management: moving toward new theory (2008)The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)Bridging Epistemologies: The Generative Dance Between Organizational Knowledge and Organizational Knowing (1999)Managing Firm Resources in Dynamic Environments to Create Value: Looking Inside the Black Box (2007)Corporate Culture, Customer Orientation, and Innovativeness in Japanese Firms: A Quadrad Analysis (1993)THE ANTECEDENTS, CONSEQUENCES, AND MEDIATING ROLE OF ORGANIZATIONAL AMBIDEXTERITY. (2004)Exploratory Innovation, Exploitative Innovation, and Performance: Effects of Organizational Antecedents and Environmental Moderators (2006)Response Rate and Response Quality of Internet-Based Surveys: An Experimental Study (2004)Introduction (2007)Cross-Sectional versus Longitudinal Survey Research: Concepts, Findings, and Guidelines (2008)An assessment of survey research in POM: from constructs to theory (1998)Comparing Response Rates from Web and Mail Surveys: A Meta-Analysis (2008)
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References

  • 1999Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives108,592 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys12,220 cited
  • 1977Estimating Nonresponse Bias in Mail Surveys10,334 cited
  • 1990The Effect of a Market Orientation on Business Profitability7,973 cited
  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications7,320 cited
  • 1993Market Orientation: Antecedents and Consequences7,032 cited
  • 1994The Capabilities of Market-Driven Organizations6,532 cited
  • 1988An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment6,290 cited
  • 1994Competing for the Future5,759 cited
  • 1995Market Orientation and the Learning Organization4,379 cited
  • 1993Market Orientation: Antecedents and Consequences4,340 cited
  • 1990Market Orientation: The Construct, Research Propositions, and Managerial Implications4,123 cited
  • 1997Sustainable competitive advantage: combining institutional and resource-based views2,861 cited
  • 1995The Comparative Advantage Theory of Competition2,727 cited
  • 1998Market Orientation and Organizational Performance: Is Innovation a Missing Link?

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2,615 cited
  • 1997Strategic Orientation of the Firm and New Product Performance2,265 cited
  • Cited by

    • 2017Examining online social brand engagement: A social presence theory perspective236 cited
    • 2010A survey of market orientation research (1995–2008)199 cited
    • 2009The impact of internal and external market orientations on firm performance190 cited
    • 2021Impact of Strategic Orientations on the Implementation of Green Supply Chain Management Practices and Sustainable Firm Performance181 cited
    • 2015Customer orientation and innovation: A comparative study of manufacturing and service firms176 cited
    • 2010Implementing competitive strategies: the role of responsive and proactive market orientations163 cited
    • 2004Market orientation, brand investment, new service development, market position and performance for service organisations163 cited
    • 2003An Appraisal of Research on the Predictive Power of Market Orientation162 cited
    • 2005Cultural vs. operational market orientation and objective vs. subjective performance: Perspective of production and operations157 cited
    • 2010Internal market orientation and market‐oriented behaviours155 cited
    • 2010Market Orientation and R&D Effectiveness in High-Technology Firms: An Empirical Investigation in the Biotechnology Industry143 cited
    • 2008Antecedents of internal marketing practice: some preliminary empirical evidence141 cited
    • 2014Market orientation, innovation capability and business performance138 cited
    • 2017Examining satisfaction with the experience during a live chat service encounter-implications for website providers135 cited
    • 2014Hotel innovation and performance in times of crisis131 cited
    • 2015Impact of market orientation on environmental sustainability strategy126 cited