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Evaluating Relationships among Brand Experience, Brand Personality, Brand Prestige, Brand Relationship Quality, and Brand Loyalty: An Empirical Study of Coffeehouse Brands
16 references·11 citing·38 second hop
Evaluating Relationships among Brand Experience, Brand Personality, Brand Prestige, Brand Relationship Quality, and Brand Loyalty: An Empirical Study of Coffeehouse Brands (2011)Evaluating Relationships among Brand Expe…Satisfaction: a behavioral perspective on the consumer (2010)Satisfaction: a behavioral pe…Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Brand Experience: What Is It?…Customer perceived value, satisfaction, and loyalty: The role of switching costs (2004)Customer perceived value, sat…The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)The Chain of Effects from Bra…Dimensions of Brand Personality (1997)Dimensions of Brand Personali…Trust: The Social Virtues and the Creation of Prosperity (1996)Trust: The Social Virtues and…A Reexamination of the Determinants of Consumer Satisfaction (1996)A Reexamination of the Determ…DOES FAMILIARITY BREED TRUST? THE IMPLICATIONS OF REPEATED TIES FOR CONTRACTUAL CHOICE IN ALLIANCES. (1995)DOES FAMILIARITY BREED TRUST?…Customer Loyalty: Toward an Integrated Conceptual Framework (1994)Customer Loyalty: Toward an I…The Antecedents and Consequences of Customer Satisfaction for Firms (1993)The Antecedents and Consequen…Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations (1992)Relationships between Provide…Who is the Celebrity Endorser? Cultural Foundations of the Endorsement Process (1989)Who is the Celebrity Endorser…On the Evaluation of Structural Equation Models (1988)On the Evaluation of Structur…Trust as a Social Reality (1985)Trust as a Social RealityEvaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Evaluating Structural Equatio…Brand Loyalty: Measurement and Management (1978)Brand Loyalty: Measurement an…The Effect of Brand Experience on Brand Loyalty in Indonesian automotive Industry: The Mediating Role of Customer Satisfaction and Brand Trust (2022)The Effect of Brand Experienc…Understanding the effect of online brand experience on customer satisfaction in China: a mediating role of brand familiarity (2021)Understanding the effect of o…Luxury marketing in social media: the role of social distance in a craftsmanship video (2020)Luxury marketing in social me…Transmedia Storytelling as a Branding Strategy Through Neuromarketing (2018)Transmedia Storytelling as a …Guest-based hotel equity: scale development and validation (2018)Guest-based hotel equity: sca…PENGARUH BRAND EXPERIENCE TERHADAP BRAND SATISFACTION, BRAND TRUST DAN BRAND LOYALTY (Studi Pada Konsumen Make-Up Brand Impor di Surabaya) (2017)PENGARUH BRAND EXPERIENCE TER…The Antecedents of Automobile Brand Loyalty: Evidence from Malaysian (2016)The Antecedents of Automobile…The mediating effect of brand satisfaction on the relationship between brand personality and brand loyalty: Evidence from Malaysia (2015)The mediating effect of brand…The Effect of Self-Congruency on Customer Behavior and Involvement (2015)The Effect of Self-Congruency…Affecting Factors of Consumers’ Intent to Buy in the Food Industry by Emphasizing Brand Experience (Case Study: Mashhad TABAROK Company) (2015)Affecting Factors of Consumer…The Impact of Customer Experience toward Customer Satisfaction and Loyalty of Ciputra World Surabaya (2014)The Impact of Customer Experi…The Nature of the Firm (1937)Economic Action and Social Structure: The Problem of Embeddedness (1985)The Economic Institutions of Capitalism (1987)Not So Different After All: A Cross-Discipline View Of Trust (1998)The Relational View: Cooperative Strategy and Sources of Interorganizational Competitive Advantage (1998)Trust and TAM in Online Shopping: An Integrated Model1 (2003)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Prospect theory: An analysis of decision under risk (1988)Marketing management: analysis. planning. implementation and control (2000)Understanding Information Systems Continuance: An Expectation-Confirmation Model1 (2001)Competitive Strategy: Techniques for Analyzing Industries and Competitors (1980)Understanding Attitudes and Predicting Social Behavior (1980)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)An examination of the effects of motivation and satisfaction on destination loyalty: a structural model (2003)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)The Commitment-Trust Theory of Relationship Marketing (1994)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Some antecedents and outcomes of brand love (2006)Using PLS Path Modeling for Assessing Hierarchical Construct Models: Guidelines and Empirical Illustration1 (2009)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)Comparative fit indexes in structural models. (1990)Culture and the Self: Implications for Cognition, Emotion, and Motivation (1991)Developing and validating a multidimensional consumer-based brand equity scale (2001)Significance tests and goodness of fit in the analysis of covariance structures. (1980)A new criterion for assessing discriminant validity in variance-based structural equation modeling (2014)When to use and how to report the results of PLS-SEM (2018)Whence Consumer Loyalty? (1999)Whence Consumer Loyalty? (1999)Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments (2000)Does Social Capital Have an Economic Payoff? A Cross-Country Investigation (1997)Does Culture Affect Economic Outcomes? (2006)Culture and Institutions (2015)Customer Engagement Behavior: Theoretical Foundations and Research Directions (2010)Customer Engagement (2011)Understanding Customer Experience Throughout the Customer Journey (2016)PSYCHOLOGICAL, EMPOWERMENT IN THE WORKPLACE: DIMENSIONS, MEASUREMENT AND VALIDATION. (1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)
this work references cited by second hop

References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1996Trust: The Social Virtues and the Creation of Prosperity10,500 cited
  • 2001The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty6,666 cited
  • 1994Customer Loyalty: Toward an Integrated Conceptual Framework6,599 cited
  • 2010Satisfaction: a behavioral perspective on the consumer6,042 cited
  • 1997Dimensions of Brand Personality5,056 cited
  • 1995DOES FAMILIARITY BREED TRUST? THE IMPLICATIONS OF REPEATED TIES FOR CONTRACTUAL CHOICE IN ALLIANCES.4,997 cited
  • 1993The Antecedents and Consequences of Customer Satisfaction for Firms4,607 cited
  • 2009Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty?4,414 cited
  • 1985Trust as a Social Reality4,158 cited
  • 1992Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations3,813 cited
  • 1989Who is the Celebrity Endorser? Cultural Foundations of the Endorsement Process3,192 cited
  • 2004Customer perceived value, satisfaction, and loyalty: The role of switching costs2,039 cited

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1996
A Reexamination of the Determinants of Consumer Satisfaction
1,904 cited
  • 1978Brand Loyalty: Measurement and Management1,629 cited
  • Cited by

    • 2020Luxury marketing in social media: the role of social distance in a craftsmanship video32 cited
    • 2021Understanding the effect of online brand experience on customer satisfaction in China: a mediating role of brand familiarity32 cited
    • 2014The Impact of Customer Experience toward Customer Satisfaction and Loyalty of Ciputra World Surabaya25 cited
    • 2015The mediating effect of brand satisfaction on the relationship between brand personality and brand loyalty: Evidence from Malaysia24 cited
    • 2018Guest-based hotel equity: scale development and validation22 cited
    • 2017PENGARUH BRAND EXPERIENCE TERHADAP BRAND SATISFACTION, BRAND TRUST DAN BRAND LOYALTY (Studi Pada Konsumen Make-Up Brand Impor di Surabaya)16 cited
    • 2016The Antecedents of Automobile Brand Loyalty: Evidence from Malaysian13 cited
    • 2015The Effect of Self-Congruency on Customer Behavior and Involvement10 cited
    • 2015Affecting Factors of Consumers’ Intent to Buy in the Food Industry by Emphasizing Brand Experience (Case Study: Mashhad TABAROK Company)10 cited
    • 2022The Effect of Brand Experience on Brand Loyalty in Indonesian automotive Industry: The Mediating Role of Customer Satisfaction and Brand Trust9 cited
    • 2018Transmedia Storytelling as a Branding Strategy Through Neuromarketing1 cited