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The Role of Trust in Salesperson—Sales Manager Relationships
16 references·16 citing·35 second hopsampled
The Role of Trust in Salesperson—Sales Manager Relationships (2000)The Role of Trust in Salesperson—Sales Ma…Exchange and Power in Social Life (2017)Exchange and Power in Social …Not So Different After All: A Cross-Discipline View Of Trust (1998)Not So Different After All: A…An Examination of the Nature of Trust in Buyer-Seller Relationships (1997)An Examination of the Nature …The Effects of Supplier Fairness on Vulnerable Resellers (1995)The Effects of Supplier Fairn…Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective (1995)Relationship-based approach t…The Commitment-Trust Theory of Relationship Marketing (1994)The Commitment-Trust Theory o…CITIZENSHIP BEHAVIOR AND SOCIAL EXCHANGE. (1994)CITIZENSHIP BEHAVIOR AND SOCI…A longitudinal study on the early development of leader-member exchanges. (1993)A longitudinal study on the e…Relationship Quality in Services Selling: An Interpersonal Influence Perspective (1990)Relationship Quality in Servi…The Social Psychology of Procedural Justice (1988)The Social Psychology of Proc…Developing Buyer-Seller Relationships (1987)Developing Buyer-Seller Relat…A vertical dyad linkage approach to leadership within formal organizations (1975)A vertical dyad linkage appro…Organizational commitment, job satisfaction, and turnover among psychiatric technicians. (1974)Organizational commitment, jo…Building Organizational Commitment: The Socialization of Managers in Work Organizations (1974)Building Organizational Commi…Exchange and Power in Social Life. (1965)Exchange and Power in Social …The Psychology of Careers. (1959)The Psychology of Careers.Feeling empowered and doing good? A psychological mechanism of empowerment, self-esteem, perceived trust, and OCBs (2021)Feeling empowered and doing g…The impact of trust, privacy and quality of service on the success of E-CRM: the mediating role of customer satisfaction (2020)The impact of trust, privacy …The Interactive Effect of Positive Psychological Capital and Organizational Trust on Organizational Citizenship Behavior (2019)The Interactive Effect of Pos…Explaining customer’s continuance intention to use mobile banking apps with an integrative perspective of ECT and Self-determination theory (2018)Explaining customer’s continu…Interpersonal trust, stress and satisfaction at work: an empirical study (2014)Interpersonal trust, stress a…A Study of the Multilevel and Dynamic Nature of Trust in E-Commerce from a Cross-Stage Perspective (2014)A Study of the Multilevel and…Measuring and Managing a Salesperson's Future Value to the Firm (2013)Measuring and Managing a Sale…The Relationship Between Members’ Trust and Participation in the Governance of Cooperatives: The Role of Organizational Commitment (2012)The Relationship Between Memb…The business case for diversity and the perverse practice of matching employees to customers (2010)The business case for diversi…Sales force reactions to corporate social responsibility: Attributions, outcomes, and the mediating role of organizational trust (2010)Sales force reactions to corp…Managing the Drivers of Organizational Commitment and Salesperson Effort: An Application of Meyer and Allen's Three-Component Model (2009)Managing the Drivers of Organ…Workplace Isolation, Salesperson Commitment, and Job Performance (2008)Workplace Isolation, Salesper…The role of trust in employee‐manager relationship (2008)The role of trust in employee…Future Themes in Sales and Sales Management: Complexity, Collaboration, and Accountability (2004)Future Themes in Sales and Sa…Effects of Trust in Superiors and Influence of Superiors on the Association Between Individual-Job Congruence and Job Performance/Satisfaction (2003)Effects of Trust in Superiors…A study of the effect of consumer trust on consumer expectations and satisfaction (2003)A study of the effect of cons…Markets and Hierarchies: Analysis and Antitrust Implications. (1976)A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions (1980)Determinants of Long-Term Orientation in Buyer-Seller Relationships (1994)The Market for "Lemons": Quality Uncertainty and the Market Mechanism (1970)Structural equation modeling in practice: A review and recommended two-step approach. (1988)Comparative fit indexes in structural models. (1990)Consumer Trust, Value, and Loyalty in Relational Exchanges (2002)Consumer Acceptance of Electronic Commerce: Integrating Trust and Risk with the Technology Acceptance Model (2003)Trust and TAM in Online Shopping: An Integrated Model1 (2003)Coefficient Alpha and the Internal Structure of Tests (1951)The measurement and antecedents of affective, continuance and normative commitment to the organization (1990)A three-component conceptualization of organizational commitment (1991)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)A Conceptual Model of Service Quality and Its Implications for Future Research (1985)A Critical Review of Construct Indicators and Measurement Model Misspecification in Marketing and Consumer Research (2003)Handbook of Industrial and Organizational Psychology. (1977)The Social Psychology of Organizations. (1979)Leadership and Performance beyond Expectations (1987)An Integrative Model Of Organizational Trust (1995)Social Exchange Theory: An Interdisciplinary Review (2005)Conservation of Resources in the Organizational Context: The Reality of Resources and Their Consequences (2017)The Evolution of Cooperation (1981)Economic Action and Social Structure: The Problem of Embeddedness (1985)Institutions, Institutional Change and Economic Performance (1990)On the dimensionality of organizational justice: A construct validation of a measure. (2001)Developing and Validating Trust Measures for e-Commerce: An Integrative Typology (2002)Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research (1975)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)A Relational Model of Authority in Groups (1992)FOUNDATION FOR A GENERAL STRAIN THEORY OF CRIME AND DELINQUENCY* (1992)CONSEQUENCES OF ABUSIVE SUPERVISION. (2000)A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies (2000)Social Capital in the Creation of Human Capital (2000)Inequity In Social Exchange (1965)Social Capital: Its Origins and Applications in Modern Sociology (1998)
this work references cited by second hop· second hop is a sample of the most-cited connections

References

  • 1994The Commitment-Trust Theory of Relationship Marketing22,337 cited
  • 2017Exchange and Power in Social Life15,909 cited
  • 1965Exchange and Power in Social Life.13,624 cited
  • 1998Not So Different After All: A Cross-Discipline View Of Trust10,264 cited
  • 1987Developing Buyer-Seller Relationships9,139 cited
  • 1995Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective7,286 cited
  • 1997An Examination of the Nature of Trust in Buyer-Seller Relationships6,819 cited
  • 1988The Social Psychology of Procedural Justice6,583 cited
  • 1974Organizational commitment, job satisfaction, and turnover among psychiatric technicians.5,724 cited
  • 1990Relationship Quality in Services Selling: An Interpersonal Influence Perspective4,760 cited
  • 1975A vertical dyad linkage approach to leadership within formal organizations2,886 cited
  • 1974Building Organizational Commitment: The Socialization of Managers in Work Organizations1,970 cited
  • 1994CITIZENSHIP BEHAVIOR AND SOCIAL EXCHANGE.1,926 cited
  • 1959The Psychology of Careers.1,559 cited
  • 1995The Effects of Supplier Fairness on Vulnerable Resellers

Only edges whose both ends are imported exist here. Widen the year window, or show the whole map. Back to the work

1,400 cited
  • 1993A longitudinal study on the early development of leader-member exchanges.1,228 cited
  • Cited by

    • 2010Sales force reactions to corporate social responsibility: Attributions, outcomes, and the mediating role of organizational trust165 cited
    • 2020The impact of trust, privacy and quality of service on the success of E-CRM: the mediating role of customer satisfaction133 cited
    • 2014Interpersonal trust, stress and satisfaction at work: an empirical study117 cited
    • 2008Workplace Isolation, Salesperson Commitment, and Job Performance114 cited
    • 2009Managing the Drivers of Organizational Commitment and Salesperson Effort: An Application of Meyer and Allen's Three-Component Model114 cited
    • 2008The role of trust in employee‐manager relationship96 cited
    • 2012The Relationship Between Members’ Trust and Participation in the Governance of Cooperatives: The Role of Organizational Commitment84 cited
    • 2004Future Themes in Sales and Sales Management: Complexity, Collaboration, and Accountability83 cited
    • 2014A Study of the Multilevel and Dynamic Nature of Trust in E-Commerce from a Cross-Stage Perspective76 cited
    • 2013Measuring and Managing a Salesperson's Future Value to the Firm75 cited
    • 2021Feeling empowered and doing good? A psychological mechanism of empowerment, self-esteem, perceived trust, and OCBs73 cited
    • 2010The business case for diversity and the perverse practice of matching employees to customers72 cited
    • 2018Explaining customer’s continuance intention to use mobile banking apps with an integrative perspective of ECT and Self-determination theory69 cited
    • 2003Effects of Trust in Superiors and Influence of Superiors on the Association Between Individual-Job Congruence and Job Performance/Satisfaction68 cited
    • 2003A study of the effect of consumer trust on consumer expectations and satisfaction66 cited
    • 2019The Interactive Effect of Positive Psychological Capital and Organizational Trust on Organizational Citizenship Behavior64 cited