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An Introduction to the Viable Systems Approach and its Contribution to Marketing
16 references·16 citing·39 second hopsampled
An Introduction to the Viable Systems Approach and its Contribution to Marketing (2012)An Introduction to the Viable Systems App…Service, value networks and learning (2009)Service, value networks and l…On value and value co-creation: A service systems and service logic perspective (2008)On value and value co-creatio…Steps toward a science of service systems (2007)Steps toward a science of ser…Managing the co-creation of value (2007)Managing the co-creation of v…Fundamentals of service science (2007)Fundamentals of service scien…Competing through service: Insights from service-dominant logic (2006)Competing through service: In…The Web of Life (2004)The Web of LifeThe future of competition: co-creating unique value with customers (2004)The future of competition: co…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…FIT, EQUIFINALITY, AND ORGANIZATIONAL EFFECTIVENESS: A TEST OF TWO CONFIGURATIONAL THEORIES. (1993)FIT, EQUIFINALITY, AND ORGANI…CONFIGURATIONAL APPROACHES TO ORGANIZATIONAL ANALYSIS. (1993)CONFIGURATIONAL APPROACHES TO…No business is an island: The network concept of business strategy (1989)No business is an island: The…The Population Ecology of Organizations (1977)The Population Ecology of Org…General System Theory: Foundations, Development, Applications (1977)General System Theory: Founda…Strategies for diversification (1972)Strategies for diversificationBrain of the firm (1972)Brain of the firmViability mechanisms in market systems: prerequisites for market shaping (2020)Viability mechanisms in marke…Service Design for Resilience: A Multi-Contextual Modeling Perspective (2020)Service Design for Resilience…Combining Big Data and Artificial Intelligence for Managing Collective Knowledge in Unpredictable Environment—Insights from the Chinese Case in Facing COVID-19 (2020)Combining Big Data and Artifi…Over the mask of innovation management in the world of Big Data (2019)Over the mask of innovation m…Big Data as a Game Changer: How Does It Shape Business Intelligence Within a Tourism and Hospitality Industry Context? (2019)Big Data as a Game Changer: H…People, technology, and governance for sustainability: the contribution of systems and cyber-systemic thinking (2018)People, technology, and gover…Complexity and viability in service ecosystems (2018)Complexity and viability in s…The viable system perspective of actors in eco-systems (2017)The viable system perspective…The Actor: The Key Determinator in Service Ecosystems (2017)The Actor: The Key Determinat…Rethinking value proposition tools for living labs (2017)Rethinking value proposition …Reflecting upon knowledge management studies: insights from systems thinking (2017)Reflecting upon knowledge man…From Mechanical to Cognitive View: The Changes of Decision Making in Business Environment (2017)From Mechanical to Cognitive …Complexity and Sustainability in Management: Insights from a Systems Perspective (2017)Complexity and Sustainability…A Systems Thinking Approach to the Structure, Conduct and Performance of the Agricultural Sector in Ghana (2016)A Systems Thinking Approach t…From ‘Ego’ to ‘Eco’ in B2B Relationships (2013)From ‘Ego’ to ‘Eco’ in B2B Re…Reflections on service systems boundaries: A viable systems perspective (2012)Reflections on service system…The reflective practitioner: How professionals think in action (1984)The Reflective Practitioner: How Professionals Think in Action (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Engagement (2011)Institutions and axioms: an extension and update of service-dominant logic (2015)From value chain to value constellation: designing interactive strategy. (1993)Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge (2002)Service-dominant logic: continuing the evolution (2007)Opinion Paper: “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy (2023)Firm Resources and Sustained Competitive Advantage (1991)Firm resources and sustained competitive advantage (2004)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)The Social Psychology of Organizations. (1979)Business Relationship Learning and Commitment in the Internationalization Process (2003)Networks and Economic life (2003)Drivers of supply chain vulnerability: an integrated framework (2005)External Control of Organizations: Resource Dependence Perspective (2011)The social psychology of organizing (1969)The Iron Cage Revisited: Institutional Isomorphism and Collective Rationality in Organizational Fields (1983)THE APPLICATION OF CLUSTER ANALYSIS IN STRATEGIC MANAGEMENT RESEARCH: AN ANALYSIS AND CRITIQUE (1996)Motivation and Personality (1997)Organizational Ambidexterity: Antecedents, Outcomes, and Moderators (2008)Building Better Causal Theories: A Fuzzy Set Approach to Typologies in Organization Research (2011)Chance and Necessity (1973)The Strength of Weak Ties (1973)Upper Echelons: The Organization as a Reflection of Its Top Managers (1984)Technological Discontinuities and Organizational Environments (1986)The iron cage revisited institutional isomorphism and collective rationality in organizational fields (2004)Co-creation experiences: The next practice in value creation (2004)The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes (2019)It's all B2B…and beyond: Toward a systems perspective of the market (2010)Service Research Priorities in a Rapidly Changing Context (2015)Service-dominant logic 2025 (2016)Global Perspectives on Resilience in Children and Youth (2013)Learning by Expanding (2014)Fuzzy-set Qualitative Comparative Analysis (fsQCA): Guidelines for research practice in Information Systems and marketing (2021)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1977The Population Ecology of Organizations7,614 cited
  • 1977General System Theory: Foundations, Development, Applications3,674 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2008On value and value co-creation: A service systems and service logic perspective3,154 cited
  • 2004The future of competition: co-creating unique value with customers2,174 cited
  • 1993CONFIGURATIONAL APPROACHES TO ORGANIZATIONAL ANALYSIS.2,052 cited
  • 2006Competing through service: Insights from service-dominant logic1,704 cited
  • 1989No business is an island: The network concept of business strategy1,544 cited
  • 2007Fundamentals of service science1,359 cited
  • 2007Steps toward a science of service systems1,263 cited
  • 1972Strategies for diversification1,257 cited
  • 1993FIT, EQUIFINALITY, AND ORGANIZATIONAL EFFECTIVENESS: A TEST OF TWO CONFIGURATIONAL THEORIES.1,195 cited
  • 1972Brain of the firm1,181 cited
  • 2009Service, value networks and learning983 cited
  • 2004The Web of Life

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896 cited

Cited by

  • 2019Big Data as a Game Changer: How Does It Shape Business Intelligence Within a Tourism and Hospitality Industry Context?63 cited
  • 2020Combining Big Data and Artificial Intelligence for Managing Collective Knowledge in Unpredictable Environment—Insights from the Chinese Case in Facing COVID-1959 cited
  • 2017The Actor: The Key Determinator in Service Ecosystems58 cited
  • 2017Complexity and Sustainability in Management: Insights from a Systems Perspective58 cited
  • 2012Reflections on service systems boundaries: A viable systems perspective55 cited
  • 2019Over the mask of innovation management in the world of Big Data53 cited
  • 2013From ‘Ego’ to ‘Eco’ in B2B Relationships53 cited
  • 2018People, technology, and governance for sustainability: the contribution of systems and cyber-systemic thinking46 cited
  • 2016A Systems Thinking Approach to the Structure, Conduct and Performance of the Agricultural Sector in Ghana43 cited
  • 2017The viable system perspective of actors in eco-systems39 cited
  • 2020Viability mechanisms in market systems: prerequisites for market shaping39 cited
  • 2017From Mechanical to Cognitive View: The Changes of Decision Making in Business Environment39 cited
  • 2017Reflecting upon knowledge management studies: insights from systems thinking35 cited
  • 2018Complexity and viability in service ecosystems33 cited
  • 2017Rethinking value proposition tools for living labs30 cited
  • 2020Service Design for Resilience: A Multi-Contextual Modeling Perspective29 cited