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What about interaction?
16 references·16 citing·40 second hopsampled
What about interaction? (2009)What about interaction?Reflexive Methodology: New Vistas for Qualitative Research (2012)Reflexive Methodology: New Vi…Service-dominant logic: continuing the evolution (2007)Service-dominant logic: conti…Managing the co-creation of value (2007)Managing the co-creation of v…An Integrative Model of Organizational Trust: Past, Present, and Future (2007)An Integrative Model of Organ…Service-dominant logic: reactions, reflections and refinements (2006)Service-dominant logic: react…Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Building Brand Community (2002)Building Brand CommunityBrand Community (2001)Brand CommunityCultivating Service Brand Equity (2000)Cultivating Service Brand Equ…Consumers and Their Brands: Developing Relationship Theory in Consumer Research (1998)Consumers and Their Brands: D…The media and modernity: a social theory of the media (1996)The media and modernity: a so…Liberatory Postmodernism and the Reenchantment of Consumption (1995)Liberatory Postmodernism and …Dyadic Business Relationships within a Business Network Context (1994)Dyadic Business Relationships…Possessions and the Extended Self (1988)Possessions and the Extended …Class and Committees in a Norwegian Island Parish (1954)Class and Committees in a Nor…The Social System (1951)The Social SystemThe preferred location of coworking spaces in Italy: an empirical investigation in urban and peripheral areas (2021)The preferred location of cow…A journey towards a digital platform business model: A case study in a global tech-company (2021)A journey towards a digital p…Co-creating value in online innovation communities (2018)Co-creating value in online i…A renaissance of brand experience: Advancing the concept through a multi-perspective analysis (2018)A renaissance of brand experi…Understanding the customer experience in the age of omni-channel shopping (2017)Understanding the customer ex…Evaluation of sustainable supply chain risk management using an integrated fuzzy TOPSIS- CRITIC approach (2017)Evaluation of sustainable sup…The effects of interaction behaviors of service frontliners on customer participation in the value co-creation: a study of health care service (2016)The effects of interaction be…Heteropathic versus homopathic resource integration and value co-creation in service ecosystems (2016)Heteropathic versus homopathi…Co-creating service experience practices (2015)Co-creating service experienc…Theorizing about resource integration through service-dominant logic (2014)Theorizing about resource int…An assessment of innovativeness in KIBS: implications on KIBS' co-creation culture, innovation capability, and performance (2013)An assessment of innovativene…‘It’s not us, it’s them!’ – Rethinking value co-creation among multiple actors (2013)‘It’s not us, it’s them!’ – R…Supply chain networks and service‐dominant logic: suggestions for future research (2011)Supply chain networks and ser…Service co‐creation in community‐based aged healthcare (2011)Service co‐creation in commun…Network actors' participation in B2B SME branding (2011)Network actors' participation…Formal business networking and SME growth (2011)Formal business networking an…The Principles of Psychology (1891)Purity and Danger: An Analysis of Concepts of Pollution and Taboo (1967)Attachment and Loss (1969)Dimensions of Brand Personality (1997)Whence Consumer Loyalty? (1999)Whence Consumer Loyalty? (1999)The reflective practitioner: How professionals think in action (1984)The Reflective Practitioner: How Professionals Think in Action (1985)Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence (1988)Customer Engagement (2011)Institutions and axioms: an extension and update of service-dominant logic (2015)Evaluating Structural Equation Models with Unobservable Variables and Measurement Error (1981)Handbook of Qualitative Research (1994)The Commitment-Trust Theory of Relationship Marketing (1994)Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies (2003)Consumer Culture Theory (CCT): Twenty Years of Research (2005)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Research in Organizational Behavior. (1986)An Integrative Model Of Organizational Trust (1995)Not So Different After All: A Cross-Discipline View Of Trust (1998)Social Exchange Theory: A Critical Review with Theoretical Remedies (2017)Human Trust in Artificial Intelligence: Review of Empirical Research (2020)Trust in AI and Its Role in the Acceptance of AI Technologies (2022)The Strength of Weak Ties (1973)Conceptualizing, Measuring, and Managing Customer-Based Brand Equity (1993)Bowling Alone: America's Declining Social Capital (1995)The Field behind the Screen: Using Netnography for Marketing Research in Online Communities (2002)Users of the world, unite! The challenges and opportunities of Social Media (2009)Classifying the Findings in Qualitative Studies (2003)Reflexive Accounts and Accounts of Reflexivity in Qualitative Data Analysis (2003)A Typology for the Case Study in Social Science Following a Review of Definition, Discourse, and Structure (2011)The Chain of Effects from Brand Trust and Brand Affect to Brand Performance: The Role of Brand Loyalty (2001)Understanding Customer Experience Throughout the Customer Journey (2016)Consumer Brand Engagement in Social Media: Conceptualization, Scale Development and Validation (2014)Boundary-Work and the Demarcation of Science from Non-Science: Strains and Interests in Professional Ideologies of Scientists (1983)Culture in Action: Symbols and Strategies (1986)World Society and the Nation‐State (1997)
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References

  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 1988Possessions and the Extended Self9,050 cited
  • 1951The Social System8,691 cited
  • 2007Service-dominant logic: continuing the evolution7,615 cited
  • 1998Consumers and Their Brands: Developing Relationship Theory in Consumer Research7,540 cited
  • 2001Brand Community3,994 cited
  • 2007Managing the co-creation of value3,467 cited
  • 2012Reflexive Methodology: New Vistas for Qualitative Research3,463 cited
  • 2007An Integrative Model of Organizational Trust: Past, Present, and Future2,794 cited
  • 2002Building Brand Community2,654 cited
  • 1994Dyadic Business Relationships within a Business Network Context2,371 cited
  • 1996The media and modernity: a social theory of the media2,177 cited
  • 2006Service-dominant logic: reactions, reflections and refinements1,868 cited
  • 1954Class and Committees in a Norwegian Island Parish1,836 cited
  • 2000Cultivating Service Brand Equity1,733 cited
  • 1995Liberatory Postmodernism and the Reenchantment of Consumption1,633 cited

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Cited by

  • 2017Evaluation of sustainable supply chain risk management using an integrated fuzzy TOPSIS- CRITIC approach410 cited
  • 2015Co-creating service experience practices179 cited
  • 2014Theorizing about resource integration through service-dominant logic146 cited
  • 2011Formal business networking and SME growth133 cited
  • 2016The effects of interaction behaviors of service frontliners on customer participation in the value co-creation: a study of health care service123 cited
  • 2013An assessment of innovativeness in KIBS: implications on KIBS' co-creation culture, innovation capability, and performance118 cited
  • 2021The preferred location of coworking spaces in Italy: an empirical investigation in urban and peripheral areas115 cited
  • 2011Network actors' participation in B2B SME branding109 cited
  • 2016Heteropathic versus homopathic resource integration and value co-creation in service ecosystems107 cited
  • 2017Understanding the customer experience in the age of omni-channel shopping105 cited
  • 2021A journey towards a digital platform business model: A case study in a global tech-company105 cited
  • 2018A renaissance of brand experience: Advancing the concept through a multi-perspective analysis99 cited
  • 2011Supply chain networks and service‐dominant logic: suggestions for future research95 cited
  • 2018Co-creating value in online innovation communities92 cited
  • 2013‘It’s not us, it’s them!’ – Rethinking value co-creation among multiple actors92 cited
  • 2011Service co‐creation in community‐based aged healthcare88 cited