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The Application of Hospitality Elements in Hospitals
5 references·10 citing·39 second hop
The Application of Hospitality Elements in Hospitals (2013)The Application of Hospitality Elements i…The Business Case for Better Buildings (2004)The Business Case for Better …Servicescapes: The Impact of Physical Surroundings on Customers and Employees (1992)Servicescapes: The Impact of …Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses (1990)Evaluating Service Encounters…Breaking Free from Product Marketing (1977)Breaking Free from Product Ma…Atmospherics as a Marketing Tool (1974)Atmospherics as a Marketing T…Developing Resilient Community Spaces in Healthcare Facilities: An Exploratory Study of a Public Health Crisis (2023)Developing Resilient Communit…Evaluating impacts of the physical servicescape on satisfaction in cancer care waiting experiences (2022)Evaluating impacts of the phy…Restorative Servicescapes in Health Care: Examining the Influence of Hotel-Like Attributes on Patient Well-Being (2019)Restorative Servicescapes in …Moments of care: How interpersonal interactions contribute to luxury experiences of healthcare consumers (2019)Moments of care: How interper…Implementation and normalization process of asynchronous video interviewing practices in the hospitality industry (2018)Implementation and normalizat…Hotel-like hospital rooms’ impact on patient well-being and willingness to pay (2018)Hotel-like hospital rooms’ im…Designing a medicalized wellness service: balancing hospitality and hospital features (2017)Designing a medicalized welln…Evidence-Based Design and Transformative Service Research application for achieving sustainable healthcare services: A developing country perspective (2016)Evidence-Based Design and Tra…Hacking the hospital environment: young adults designing youth-friendly hospital rooms together with young people with cancer experiences (2015)Hacking the hospital environm…Experiencing Parenthood, Care and Spaces of Hospitality (2015)Experiencing Parenthood, Care…Effects of interior design on wellness: theory and recent scientific research. 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References

  • 1992Servicescapes: The Impact of Physical Surroundings on Customers and Employees7,267 cited
  • 1990Evaluating Service Encounters: The Effects of Physical Surroundings and Employee Responses4,950 cited
  • 1974Atmospherics as a Marketing Tool2,541 cited
  • 1977Breaking Free from Product Marketing2,056 cited
  • 2004The Business Case for Better Buildings147 cited

Cited by

  • 2019Restorative Servicescapes in Health Care: Examining the Influence of Hotel-Like Attributes on Patient Well-Being67 cited
  • 2018Hotel-like hospital rooms’ impact on patient well-being and willingness to pay40 cited
  • 2019Moments of care: How interpersonal interactions contribute to luxury experiences of healthcare consumers40 cited
  • 2018Implementation and normalization process of asynchronous video interviewing practices in the hospitality industry35 cited
  • 2017Designing a medicalized wellness service: balancing hospitality and hospital features32 cited
  • 2016Evidence-Based Design and Transformative Service Research application for achieving sustainable healthcare services: A developing country perspective28 cited
  • 2022Evaluating impacts of the physical servicescape on satisfaction in cancer care waiting experiences22 cited
  • 2015Hacking the hospital environment: young adults designing youth-friendly hospital rooms together with young people with cancer experiences19 cited

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  • 2015Experiencing Parenthood, Care and Spaces of Hospitality18 cited
  • 2023Developing Resilient Community Spaces in Healthcare Facilities: An Exploratory Study of a Public Health Crisis7 cited