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Consumer cynicism: developing a scale to measure underlying attitudes influencing marketplace shaping and withdrawal behaviours
16 references·16 citing·41 second hopsampled
Consumer cynicism: developing a scale to measure underlying attitudes influencing marketplace shaping and withdrawal behaviours (2015)Consumer cynicism: developing a scale to …When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Customer Revenge and Avoidance (2009)When Customer Love Turns into…Purpose and object of anti-consumption (2008)Purpose and object of anti-co…Scaling Procedures (2003)Scaling ProceduresThe social–psychological bases of anticonsumption attitudes (2002)The social–psychological base…The C-OAR-SE procedure for scale development in marketing (2002)The C-OAR-SE procedure for sc…Can Consumers Escape the Market? Emancipatory Illuminations from Burning Man (2002)Can Consumers Escape the Mark…Improving Pregnancy Outcome during Imprisonment: A Model Residential Care Program (2001)Improving Pregnancy Outcome d…Organizational cynicism: bases and consequences. 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Role of negative inferred motive and customer participation in service recovery (2018)Are cynical customers satisfi…Dimensions of corporate social responsibility (CSR) skepticism and their impacts on public evaluations toward CSR (2016)Dimensions of corporate socia…Consumer cynicism and perceived deception in vanity sizing: The moderating role of retailer (dis)honesty (2016)Consumer cynicism and perceiv…Coefficient Alpha and the Internal Structure of Tests (1951)The Theory of Buyer Behavior (1971)The Nature and Scope of Marketing (1976)Measuring Service Quality: A Reexamination and Extension (1992)Trust and TAM in Online Shopping: An Integrated Model1 (2003)\nThe use of partial least squares path modeling in international marketing (2009)Society and the Adolescent Self-Image (1965)Structural Equations with Latent Variables (1989)When Is Honesty the Best Policy? 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(1995)An assessment of the use of partial least squares structural equation modeling in marketing research (2011)PLS-SEM: Indeed a Silver Bullet (2011)A Psychometric Toolbox for Testing Validity and Reliability (2007)Validity and Reliability of the Research Instrument; How to Test the Validation of a Questionnaire/Survey in a Research (2016)
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References

  • 1981Evaluating Structural Equation Models with Unobservable Variables and Measurement Error108,884 cited
  • 1988On the Evaluation of Structural Equation Models26,139 cited
  • 1979A Paradigm for Developing Better Measures of Marketing Constructs16,553 cited
  • 1988The Long Interview5,219 cited
  • 2002The C-OAR-SE procedure for scale development in marketing2,483 cited
  • 2003Scaling Procedures2,135 cited
  • 2001Improving Pregnancy Outcome during Imprisonment: A Model Residential Care Program1,647 cited
  • 2002Can Consumers Escape the Market? Emancipatory Illuminations from Burning Man1,251 cited
  • 1998Development of a Scale to Measure Consumer Skepticism Toward Advertising1,033 cited
  • 2009When Customer Love Turns into Lasting Hate: The Effects of Relationship Strength and Time on Customer Revenge and Avoidance980 cited
  • 1996Employee Cynicism: An Examination Using a Contract Violation Framework687 cited
  • 1998Preventing the premature death of relationship marketing.670 cited
  • 1999Lifestyle of the Tight and Frugal: Theory and Measurement644 cited
  • 2000Organizational cynicism: bases and consequences.587 cited
  • 2008Purpose and object of anti-consumption

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404 cited
  • 2002The social–psychological bases of anticonsumption attitudes389 cited
  • Cited by

    • 2016Dimensions of corporate social responsibility (CSR) skepticism and their impacts on public evaluations toward CSR161 cited
    • 2020What we know about anticonsumption: An attempt to nail jelly to the wall107 cited
    • 2021Exploring the motivations to use online meal delivery platforms: Before and during quarantine94 cited
    • 2018Are cynical customers satisfied differently? Role of negative inferred motive and customer participation in service recovery84 cited
    • 2018Consumer responses toward green advertising: The effects of gender, advertising skepticism, and green motive attribution66 cited
    • 2018Examining the role of employee engagement in the relationship between organisational cynicism and employee performance56 cited
    • 2021Impact of self‐brand connection on willingness to pay premium: Relevant mediators and moderators53 cited
    • 2020On m-Commerce Adoption and Augmented Reality: A Study on Apparel Buying Using m-Commerce in Indian Context51 cited
    • 2016Consumer cynicism and perceived deception in vanity sizing: The moderating role of retailer (dis)honesty51 cited
    • 2023Consumer cynicism: Interdisciplinary hybrid review and research agenda42 cited
    • 2020Consumer legitimacy: conceptualization and measurement scales41 cited
    • 2021Consumer cynicism in service failures41 cited
    • 2018Organizational cynicism and employee performance33 cited
    • 2020Cynical consumer: how social cynicism impacts consumer attitude28 cited
    • 2023WHY do YOU care about me? The impact of retailers’ customer care activities on customer orientation perceptions and store patronage intentions19 cited
    • 2019Asymmetric negative influence of cynicism and skepticism: a study of preventative communication19 cited