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• 2005Strategy, Economic Organization, and the Knowledge Economy111 cited
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• 2012A Theoretical Perspective on the Relationship between Knowledge Management Systems, Customer Knowledge Management, and Firm Competitive Advantage79 cited
• 2009Factors Critical to Knowledge Management Success77 cited
• 2009Knowledge Sharing and Trust in Organizations75 cited
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• 2007Relationships of organizational culture toward knowledge activities68 cited
• 1999Managing process knowledge for decision support