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The use of Web 2.0 tools by Italian contemporary art museums
12 references·3 citing·38 second hop
The use of Web 2.0 tools by Italian contemporary art museums (2015)The use of Web 2.0 tools by Italian conte…Welcome to the experience economy (2019)Welcome to the experience eco…Il museo partecipativo sul web: forme di partecipazione dell’utente alla produzione culturale e alla creazione di valore culturale / The participatory museum on the Web: forms of user participation in cultural production and the creation of cultural value (2012)Il museo partecipativo sul we…Service as business logic: implications for value creation and marketing (2011)Service as business logic: im…New technologies in cultural institutions: theory, evidence and policy implications (2011)New technologies in cultural …The presence of Web 2.0 tools on museum websites: a comparative study between England, France, Spain, Italy, and the USA (2010)The presence of Web 2.0 tools…Museum websites and museum visitors: digital museum resources and their use (2008)Museum websites and museum vi…Cultural Tourism (2006)Cultural TourismEvolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…The experience economy: work is theatre & every business a stage (1999)The experience economy: work …Experiential marketing : how to get customers to sense, feel, think, act, and relate to your company and brands (1999)Experiential marketing : how …Competitive Advantage: Creating and Sustaining Superior Performance (1985)Competitive Advantage: Creati…Competitive advantage, creating and sustaining superior performance (1985)Competitive advantage, creati…Emerging Technologies in Digital Museums: A Literature Review of Educational Application and Evaluation Methods (2024)Emerging Technologies in Digi…Financing Museums: Towards Alternative Solutions? Evidence from Italy (2020)Financing Museums: Towards Al…Spanish Museum Policies Through Social Media to Enhance Communication With the Stakeholders (2018)Spanish Museum Policies Throu…Trade and Industry (1946)Innovation in services (1997)Reinventing Your Business Model (2008)Evaluating the efficiency of museums using multiple outputs: evidence from a regional system of museums in Spain (2013)‘Innovation is a dirty word’: contesting innovation in the creative industries (2016)Innovation and diversity in the digital cultural and creative industries (2021)Museums and the Shaping of Knowledge (1992)Museums and the Shaping of Knowledge (1992)Learning from Museums: Visitor Experiences and the Making of Meaning (2000)Museum experiences that change visitors (2009)Digital Responses of UK Museum Exhibitions to the COVID‐19 Crisis, March – June 2020 (2021)Digitalization in the cultural industry: evidence from Italian museums (2021)Possessions and the Extended Self (1988)Service-dominant logic: continuing the evolution (2007)The service revolution and its marketing implications: service logic vs service-dominant logic (2014)Theory of value co-creation: a systematic literature review (2014)Customer loyalty: a review and future directions with a special focus on the hospitality industry (2015)An Evolutionary Theory of Economic Change. (1983)SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)The Theory of the Growth of the Firm (1995)Institutions and axioms: an extension and update of service-dominant logic (2015)Understanding Customer Experience Throughout the Customer Journey (2016)Event tourism: Definition, evolution, and research (2007)Progress and prospects for event tourism research (2015)Cultural tourism: A review of recent research and trends (2018)Co-creation experiences: The next practice in value creation (2004)Brand Experience: What Is It? How Is It Measured? Does It Affect Loyalty? (2009)Exploring the essence of memorable tourism experiences (2011)Value co-creation: concept and measurement (2014)Customer experience management: toward implementing an evolving marketing concept (2015)THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON TURNOVER, PRODUCTIVITY, AND CORPORATE FINANCIAL PERFORMANCE. (1995)Toward a New Conception of the Environment-Competitiveness Relationship (1995)Exploring internal stickiness: Impediments to the transfer of best practice within the firm (1996)Value creation in E‐business (2001)Authentic leadership development: Getting to the root of positive forms of leadership (2005)The theme park experience: An analysis of pleasure, arousal and satisfaction (2004)Understanding retail branding: conceptual insights and research priorities (2004)A descriptive model of the consumer co-production process (2007)
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  • 2011New technologies in cultural institutions: theory, evidence and policy implications165 cited
  • 2008Museum websites and museum visitors: digital museum resources and their use142 cited
  • 2010The presence of Web 2.0 tools on museum websites: a comparative study between England, France, Spain, Italy, and the USA71 cited
  • 2012Il museo partecipativo sul web: forme di partecipazione dell’utente alla produzione culturale e alla creazione di valore culturale / The participatory museum on the Web: forms of user participation in cultural production and the creation of cultural value24 cited

Cited by

  • 2020Financing Museums: Towards Alternative Solutions? Evidence from Italy20 cited
  • 2018

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Spanish Museum Policies Through Social Media to Enhance Communication With the Stakeholders
1 cited
  • 2024Emerging Technologies in Digital Museums: A Literature Review of Educational Application and Evaluation Methods1 cited