References

• 1985A Conceptual Model of Service Quality and Its Implications for Future Research21,635 cited
• 1988Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence18,274 cited
• 1988Possessions and the Extended Self9,050 cited
• 1980Feeling and thinking: Preferences need no inferences.8,070 cited
• 2001Consumer perceived value: The development of a multiple item scale6,635 cited
• 1997Customer value: The next source for competitive advantage4,662 cited
• 2002The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions2,256 cited
• 1997The Role of Television in the Construction of Consumer Reality403 cited
• 2007Building the service brand by creating and managing an emotional brand experience346 cited
• 1998An Integrated Approach toward the Spatial Modeling of Perceived Customer Value317 cited
• 2004Performance of Store Brands: A Cross-Country Analysis of Consumer Store-Brand Preferences, Perceptions, and Risk303 cited
• 2004Determinants of Customer Loyalty and Financial Performance230 cited
• 2007Consumer characteristics and demand for store brands211 cited
• 1988Marketing's role in product and service quality158 cited
• 2007