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Information Service: Data Collection - A Case Study
7 references·0 citing·34 second hop
Information Service: Data Collection - A Case Study (2009)Information Service: Data Collection - A …Developing a Model for Reference Research Statistics (2009)Developing a Model for Refere…Reference Transactions Analysis: The Cost-Effectiveness of Staffing a Traditional Academic Reference Desk (2008)Reference Transactions Analys…Don’t Shelve the Questions (2008)Don’t Shelve the QuestionsEvaluation of Reference Services—A Review (2007)Evaluation of Reference Servi…Librarians Without Borders: Reaching Out to Students at a Campus Center (2004)Librarians Without Borders: R…Understanding Reference Transactions: Transforming an Art into a Science (2002)Understanding Reference Trans…A Correlation Method for Collecting Reference Statistics (1999)A Correlation Method for Coll…Implementing an information commons in a university library (2001)Reference services in the new millennium (2001)What Is the Best Model of Reference Service (2001)Creating connections: Library instruction across campus (2005)The Live-In Librarian (2010)With Our Powers Combined: Teaming Up with the Writing Center to Improve Information Literacy (2018)Introduction to reference work (1969)A Virtual Expression of Need: An Analysis of E-mail Reference Questions (2001)Shall We Get Rid of the Reference Desk? (2013)Is the need for mediated reference service in academic libraries fading away in the digital environment? (2016)Staffing Chat Reference with Undergraduate Student Assistants at an Academic Library: A Standards-Based Assessment (2017)The LibQUAL+ Phenomenon (2007)Trends in reference usage statistics in an academic health sciences library. (2007)Dangerous liaisons? (2008)Information Commons Help Desk Transactions Study (2010)Reference transaction assessment (2011)A Holistic Look at Reference Statistics: Whither Librarians? (2015)The critical incident technique. (1954)Focus Groups: A Practical Guide for Applied Research (1989)The Practice of Social Research (1989)Using social cognitive theory to understand meta-parenting in parents of young children (2015)Exploration of reference models in a public university system (2019)Measurement at the Reference Desk. (1981)The Measurement of Reference and Information Services. (1987)The Search for Accuracy in Reference Desk Statistics (2005)Reference Use Statistics: Statistical Sampling Method Works (University of Tennessee at Chattanooga) (2006)Staffing Needs of the Reference Desk at the University of Tennessee at Chattanooga (2006)Factors That Influence Reference Success: What Makes Questioners Willing to Return? (1995)The Reference Encounter: Interpersonal Communication in the Academic Library (1999)Probing user perceptions of service quality: using focus groups to enhance quantitative surveys (2002)Training, Support, and Connection for Student Library Employees in a Tiered Reference Service Model (2021)Meta-Analysis in Library and Information Science: Method, History, and Recommendations for Reporting Research (2006)The paradox of expertise: is the Wikipedia Reference Desk as good as your library? (2009)Interpreting reference work with contemporary practice theory (2013)
this work references cited by second hop

References

  • 2008Reference Transactions Analysis: The Cost-Effectiveness of Staffing a Traditional Academic Reference Desk72 cited
  • 2002Understanding Reference Transactions: Transforming an Art into a Science53 cited
  • 2007Evaluation of Reference Services—A Review35 cited
  • 2009Developing a Model for Reference Research Statistics24 cited
  • 2004Librarians Without Borders: Reaching Out to Students at a Campus Center17 cited
  • 1999A Correlation Method for Collecting Reference Statistics13 cited
  • 2008Don’t Shelve the Questions5 cited

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