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Filing, piling, and everything in between: The dynamics of E‐mail inbox management

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References

2008The Concept of Information Overload - A Review of Literature from Organization Science, Accounting, Marketing, MIS, and Related Disciplines (2004)2,177 cited
1996Email overload976 cited
2004Information Overload and the Message Dynamics of Online Interaction Spaces: A Theoretical Model and Empirical Exploration721 cited
2010E-mail as a Source and Symbol of Stress636 cited
2006Email overload at work238 cited
2005Quality Versus Quantity: E-Mail-Centric Task Management and Its Relation With Overload232 cited
2005Understanding email use190 cited
2003When Can I Expect an Email Response? A Study of Rhythms in Email Usage171 cited
2006Revisiting Whittaker & Sidner's "email overload" ten years later153 cited
2011Am I wasting my time organizing email?126 cited
2001Supporting Email Workflow107 cited
2004Email task management styles70 cited
2010‘Dealing with My Emails’: Latent user needs in email management.47 cited
2013Work and personal e‐mail use by university employees: PIM practices across domain boundaries45 cited

Cited by

2020A review of workplace stress in the virtual office

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77 cited

2020Digital sources and digital archives: historical evidence in the digital age42 cited

2016Assessing e-mail intent and tasks in e-mail messages28 cited

2019You’ve got mail: does workplace telepressure relate to email communication?21 cited

2018The Lifetime of Email Messages18 cited

2023Getting on top of work‐email: A systematic review of 25 years of research to understand effective work‐email activity18 cited

2019Characterizing and Predicting Email Deferral Behavior18 cited

2017Large-Scale Analysis of Email Search and Organizational Strategies16 cited

2023Analysis of email management strategies and their effects on email management performance11 cited

2022Personal information management practices: how scientists find and organize information9 cited

2023What is a File on a Phone? Personal Information Management Practices Amongst WhatsApp Users9 cited

2023Email Overload: Investigating Technology-fit Antecedents and Job-related Outcome8 cited