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The Effects of Team Loyalty and Selected Stadium Factors on Spectator Attendance

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2001Understanding Brand Loyalty in Professional Sport: Examining the Link Between Brand Associations and Brand Loyalty316 cited
2011Servicescape cues and customer behavior: a systematic literature review and research agenda

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2002Assessing the Influence of the Physical Sports Facility on Customer Satisfaction within the Context of the Service Experience286 cited

1996Measurement and Management of the Sportscape261 cited

1999What is the sports product and who buys it? The marketing of professional sports leagues253 cited

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2009Measuring the Motives of Sport Event Attendance: Bridging the Academic-Practitioner Divide to Understanding Behavior226 cited

2000Repeat Attendance as a Function of Involvement, Loyalty, and the Sportscape Across Three Football Contexts224 cited

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2007An integrative framework linking brand associations and brand loyalty in professional sports187 cited

2017Introducing a Sport Experience Design (SX) framework for sport consumer behaviour research170 cited