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Service manoeuvres to overcome challenges of servitisation in a value network
16 references·2 citing·36 second hop
Service manoeuvres to overcome challenges of servitisation in a value network (2015)Service manoeuvres to overcome challenges…Service, value networks and learning (2009)Service, value networks and l…Service logic revisited: who creates value? And who co‐creates? (2008)Service logic revisited: who …Steps toward a science of service systems (2007)Steps toward a science of ser…Persuasion With Case Studies (2007)Persuasion With Case StudiesThe Service-dominant Logic of Marketing: Dialog, Debate, and Directions (2006)The Service-dominant Logic of…Service portraits in service research: a critical review (2005)Service portraits in service …Overcoming the Service Paradox in Manufacturing Companies (2005)Overcoming the Service Parado…A manufacturer becoming service provider – challenges and a paradox (2005)A manufacturer becoming servi…Moving base into high-value integrated solutions: a value stream approach (2004)Moving base into high-value i…Managing the transition from products to services (2003)Managing the transition from …Evolving to a New Dominant Logic for Marketing (2003)Evolving to a New Dominant Lo…Service strategies within the manufacturing sector: benefits, costs and partnership (2001)Service strategies within the…Go Downstream: The New Profit Imperative in Manufacturing (1999)Go Downstream: The New Profit…Qualitative research and case study applications in education (1998)Qualitative research and case…Building operations management theory through case and field research (1998)Building operations managemen…Building Theories from Case Study Research (1989)Building Theories from Case S…Decoding the context of servitization: socio-technical pivots on the journey to service-oriented business models in manufacturing firms (2023)Decoding the context of servi…A value-driven method for the design of performance-based services for manufacturing equipment (2021)A value-driven method for the…SERVQUAL: A multiple-Item Scale for measuring consumer perceptions of service quality (1988)Service-dominant logic: continuing the evolution (2007)Value co-creation in service logic: A critical analysis (2011)Critical service logic: making sense of value creation and co-creation (2012)Case Study Research: Design and Methods (1984)The Case Research Strategy in Studies of Information Systems (1987)Case research in operations management (2002)Survey research in operations management: a process‐based perspective (2002)Qualitative case studies in operations management: Trends, research outcomes, and future research implications (2010)Basics of Qualitative Research (1992)Basics of Qualitative Research: Grounded Theory Procedures and Techniques. (1992)Case Study Research (2004)The servitization of manufacturing (2009)Boosting servitization through digitization: Pathways and dynamic resource configurations for manufacturers (2016)An Evolutionary Theory of Economic Change. (1983)Design Rules (2000)Fundamentals of service science (2007)Expanding understanding of service exchange and value co-creation: a social construction approach (2010)Smart tourism: foundations and developments (2015)The Theory of the Growth of the Firm (1995)Understanding Customer Experience Throughout the Customer Journey (2016)CHANGE IN THE PRESENCE OF FIT: THE RISE, THE FALL, AND THE RENAISSANCE OF LIZ CLAIBORNE. (2001)Theory Building From Cases: Opportunities And Challenges (2007)What passes as a rigorous case study? (2008)Grand Challenges and Inductive Methods: Rigor without Rigor Mortis (2016)Managing the co-creation of value (2007)Institutions and axioms: an extension and update of service-dominant logic (2015)Determining Validity in Qualitative Inquiry (2000)Strategies for ensuring trustworthiness in qualitative research projects (2004)Qualitative Research Designs (2007)Product-services as a research field: past, present and future. Reflections from a decade of research (2006)Rethinking Customer Solutions: From Product Bundles to Relational Processes (2007)Sustainable supply chains: An introduction (2007)Value creation in E‐business (2001)Knowing in Practice: Enacting a Collective Capability in Distributed Organizing (2002)Seeking Qualitative Rigor in Inductive Research (2012)
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References

  • 1998Qualitative research and case study applications in education18,379 cited
  • 1989Building Theories from Case Study Research17,437 cited
  • 2003Evolving to a New Dominant Logic for Marketing14,777 cited
  • 2007Persuasion With Case Studies4,252 cited
  • 2003Managing the transition from products to services2,328 cited
  • 2008Service logic revisited: who creates value? And who co‐creates?1,844 cited
  • 2006The Service-dominant Logic of Marketing: Dialog, Debate, and Directions1,671 cited
  • 1998Building operations management theory through case and field research1,658 cited
  • 2007Steps toward a science of service systems1,263 cited
  • 1999Go Downstream: The New Profit Imperative in Manufacturing1,068 cited
  • 2005Overcoming the Service Paradox in Manufacturing Companies995 cited
  • 2009Service, value networks and learning983 cited
  • 2005Service portraits in service research: a critical review762 cited
  • 2004Moving base into high-value integrated solutions: a value stream approach728 cited
  • 2001Service strategies within the manufacturing sector: benefits, costs and partnership602 cited
  • 2005

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A manufacturer becoming service provider – challenges and a paradox
571 cited

Cited by

  • 2021A value-driven method for the design of performance-based services for manufacturing equipment16 cited
  • 2023Decoding the context of servitization: socio-technical pivots on the journey to service-oriented business models in manufacturing firms11 cited